Agency Express

Contact details

Member - Full
Business Services
Mr Ben Brookes
Agency Express  
01508 579800
Rectory Road, East Carleton, Norwich, Norfolk, NR14 8HT, UK

About Agency Express

Agency ExpressCompany Overview

Agency Express provides specialist board maintenance services to over 47% of all UK estate agencies via a nationwide network of over 114 franchise operators. Each operator erects, maintains and removes hundreds of ‘For Sale’ and ‘To Let’ boards each working week. 

The Agency Express franchise is a van-based, owner-operated opportunity that benefits from both low start-up costs and ongoing low overheads, yet provides the opportunity of expanding the business into a multi-van management franchise as the business grows.

Franchise Overview

Agency Express was formed in 1998 specifically as a franchise operation to provide a daily nationwide service to both corporate and independent estate and lettings agencies. The head office and support team is based in Norwich and Norwich/Norfolk is a company-owned territory, for the last 20 years, and acts as the training territory for new franchisees.

Agency Express have limited greenfield territories, although some re-sale opportunities of existing territories are becoming available.

Agency Express

Key Information

  • Network Size: Over 100 units
  • Franchise Type: Opportunity for both management and job
  • Typical Start-up Cost: £24,500
  • Minimum Personal Investment: £7,500
  • Franchise Location: Van-based
  • Market: B2B

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


Our eight-day training programme covers all aspects of the business, from servicing boards to marketing and business administration. Each franchisee attends two days at head office to cover the theory needed to operate a successful franchise, followed by three days practical training in the established company-owned territory, providing the opportunity to work under supervision. The course completes with three days of marketing training and a business launch within the franchisee’s territory.

Agency Express

Daily Life of a Franchisee

A franchisee’s time is predominantly spent erecting and maintaining estate agents’ daily board requests, provided via our unique online board ordering and management system, SignMaster3. SignMaster3 reduces daily admin and planning to a minimum, and produces daily route plans and loading lists, and business management tools. All invoicing and payment is conducted by the company on the franchisee’s behalf, allowing the franchisee more time to operate and grow the business.

Agency Express Case studies

  • Alex Sunjich

    Agency Express: Alex Sunjich

    Alex Sunjich launched his Agency Express franchise in August 2015. Moving from a career in the petrochemical industry, Alex decided to take control of his future and fixed his sights on owning a franchise business.

  • Steve Warren

    Agency Express: Steve Warren

    Steve Warren has run a successful Agency Express franchise since 2013. Previously employed as a courier driver Steve enjoyed his line of work but was attracted to the idea of being his own boss and to the benefits that it could bring.

  • Neil Chapman

    Agency Express: Neil Chapman

    Neil Chapman became an Agency Express franchisee in November 2012. Previously a Hackney Proprietor based in Oldham, Neil was ready for a new challenge and a change of direction.

  • Peter Waters

    Agency Express: Peter Waters

    Peter Waters became an Agency Express franchisee in 2013. After 25 years’ experience in sales positions for international distribution companies Peter made the decision to take a change of direction in his career.

  • Paul Jenkinson

    Agency Express: Paul Jenkinson

    Paul Jenkinson joined Agency Express in February 2013 after purchasing an established Agency Express franchise based Cumbria. Previously a facilities maintenance engineer wanted to take control of his own future and set his sights on being his own boss.

  • John Burke

    Agency Express: John Burke

    John Burke has run a successful Agency Express franchise since 2004. Previous to this he had worked for 15 years as a long-distance lorry driver, which meant spending long hours away from home. This was the driving factor in wanting to change his career and become his own boss.

  • Phil Harrington

    Agency Express: Phil Harrington

    Phil Harrington has run a highly successful Agency Express franchise since 2007. Previously a HGV driver of 18 years Phil found the transition to becoming an Agency Express franchisee a natural and progressive step.

  • Steve Macqueen

    Agency Express: Steve Macqueen

    Steve Macqueen became an Agency Express franchisee in January 2017. After spending a number of years in sales for the food and catering industry, Steve was ready for a change of direction and set his sights on owning a business.

  • Sara Harrison
    Angela's Swim School - Franchisee case study

    "Any time I need help, advice or support I know it’s there."

    Read the full case study
The bfa website is sponsored by

HSBCNatWestLloyds BankThe Royal Bank of Scotland


You have 0 franchise information requests ready to send.

Personalise and submit requests