Case Study - Helan Graham and Stephanie Doherty
Caremark (Oldham) are underway with preparations to open their new home care business in Oldham, offering care and support services to customers and providing employment opportunities for people in the community. The company will create more than 100 jobs across Oldham.
Helan Graham and Stephanie Doherty, owners of Caremark (Oldham), are amongst the latest group of franchise owners to complete the two week initial franchise owner training course with Caremark Ltd. The course covers everything needed to prepare Caremark franchise owners to deliver the highest standards of care within their region.
Helan and Stephanie have solid backgrounds working within the Local Authority, which has helped to shape their understanding of the variety of needs and preferences their customers may have and will assist in the development of a truly personalised service.
“We have worked together for the past ten years at Oldham Local Authority within the Children, Young People and Families’ Directorate. We are now delighted to be joining the Caremark network, after carefully considering other franchise opportunities within the domiciliary care sector and deciding that Caremark was the one for us,” commented Helan.
Stephanie added: “Now that we have finished the training course, we cannot wait to get our CQC (Care Quality Commission) registration and start supporting people in our community. We hope to be able to start recruiting Care and Support Workers very soon, with the intention to recruit and train 100 people from the local community in our first year.”
Caremark (Oldham) will be offering personal care, domestic support and companionship services to children, young people and adults living in Oldham and the surrounding areas, within their own homes and local communities. Helan and Stephanie are passionate about delivering a high quality service and will be offering the best training and support to potential care workers who share this desire.
“This is an exciting time to be involved in the care sector and the people who come to work for us will gain great satisfaction in helping to improve the quality of people’s lives,” they said.
