Case Study - Andy Cornell
“I’m absolutely thrilled with the way my business is going,” says Andy. “I’d always dreamt of running my own business and the increasingly tough times in the print industry, where I worked previously, encouraged me to take the leap now rather than seek another job and possibly face redundancy yet again.”
Andy had already experienced the unique repair system for himself, so the UK’s leading automotive paintwork repair brand seemed a pretty good place to start. “I wanted something flexible, that was not massively expensive and which had the potential for growth,” he explains. “The ChipsAway model seemed to fit the bill.”
Andy’s investment has already more than paid off, “It has proved to be everything I’d hoped for. ‘It does what it says on the tin’, and if you follow the business model you can’t go wrong! Head office send through a lot of leads and about 30% of my business comes from referrals, repeat business and recommendations, which is great. I earned very good money as a company director, but with ChipsAway I have the potential to earn considerably more.”
Due to Andy’s hard work, growth, customer service and more, Andy was crowned Franchisee of the Year- the most coveted award by all UK-based ChipsAway franchisees. The nominees and winner are meticulously decided by the team at Head Office, based on a wide range of factors. He was also named Business Mentor of the Year for the third year in a row! This award determined by ChipsAway franchisees, where they decide which individual has been most valuable to them in terms of ongoing support and training.
Andy tells us a little more about what it means to him to win these awards: "It was fantastic to be awarded Business Mentor of the Year for the 3rd year running at this year's ChipsAway Conference and Awards dinner.
“It is a great pleasure to help ChipsAway’s new starters and to also help existing franchisees grow, expand their businesses and to see them succeed. I think it is a testament to the brand that so many people develop and build successful new franchises across the country each year.
“To then also win Franchisee of the Year 2016 really was the icing on the cake for me. At ChipsAway Guildford we strive to exceed customer expectations at every stage of our contact with them. I would like to thank my team for all the hard work they put in to help make my business so successful and also thank our customers for their confidence in us.”
Throughout the year, Andy has worked exceptionally hard to manage a Car Care Centre, a team of technicians, multiple vans and to ultimately run a fantastic business in Guildford. He embodies the key values of the ChipsAway brand by delivering exceptional quality repairs, outstanding customer service and offering incredible support to the rest of the network.
CEO of ChipsAway and ChipsAway’s parent company Franchise Brands, Tim Harris, believes that Andy is a worthy winner of both awards: “Andy is a credit to the ChipsAway brand, which is why he was not only named ChipsAway franchisee of the year, but also won Business Mentor of the year for the third year in a row!”
“He is extremely hard working and focused on delivering meticulous car body repairs, which is why his business has flourished over the last 5 years into an extremely successful, multi-van operation.
“As well as operating a fantastic business, Andy also does an incredible job of supporting the business development of his fellow franchise owners and helping them to succeed. This is why Andy is such a worthy winner of the Franchisee of the Year 2016 and is held in such high esteem by Head Office, his employees and his customers.
ChipsAway International Ltd
Established 18 years ago, ChipsAway is the original and one of the leading automotive paintwork repair brands with around 350 specialists nationwide, as well as a network of master franchisors overseas. ChipsAway is actively recruiting hard-working, enthusiastic and motivated franchisees to help grow the brand even further. Using a unique repair system, specialists operate from professionally liveried vehicles, customised into fully-equipped mobile workshops, and fixed base units known as CarCare Centres. Franchisees benefit from a range of expansion options to build a business to suit their ambitions - taking on staff, developing into a multi-van and multi-unit operation, and growing into multiple territories.