Contact details

Member - Full
David Dobson
01732 759031
The Cook Kitchen, Eurolink Way, Sittingbourne, Kent, ME10 3HH, England

About Cook

Company Overview

At Cook, we make remarkable food for your freezer, prepared by hand at our kitchen in Kent, using the same ingredients and techniques you would use at home. The core range of our menu is 1-, 2- and 4-portion meals, as well as starters, puddings, cakes, family meals and seasonal lines.

Our Cook shops are located across the UK. In addition to our shops, we have many concessions in other independent retailers and an online national home delivery service. 

Franchise Overview


We currently have more than 30 operating franchises. This is in addition to our 34 company-owned stores. All stores are located within the UK. 

We have been franchising since 2009.

Key Information

  • Network Size: 26-50 units
  • Franchise Type: Job
  • Typical Start-up Cost: £128,000 (includes shop fitted to open)
  • Minimum Personal Investment: £0
  • Franchise Location: Retail unit
  • Market: B2C

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


The franchise training programme lasts for up to 3 weeks and includes time spent in our kitchen, head office, logistics centre and our shops. The franchisee(s) spends 2 weeks in one of our training stores with an experienced Cook manager, where a training schedule is followed to ensure operational competence. Cook has become known for exceptional customer service levels, which would be demonstrated and coached thoroughly throughout the training programme.

Daily Life of a Franchisee

The franchisee is responsible for all daily tasks in store as well as full responsibility for running the business. Within store on a daily basis the franchisee is accountable for driving sales, managing the team and delivering excellent customer service. The franchisee will need to be a hands-on member of the team, serving customers and replenishing stock to ensure the best possible sales environment.

  • Nicola Wilson
    Puddle Ducks Franchising Ltd - Franchisee case study

    "I want everything to be perfect and I reap the benefits for that extra effort – that’s very different than working for somebody else. You gain a great insight into your own strengths & weaknesses and find ways to work around them."

    Read the full case study
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