Case Study - Mark Collier

Mark is the owner of Heritage Healthcare Trafford, working with son Michael Collier who acts as service lead. Alongside care manager Wendy Gorton, the team provide expert care for communities in the Trafford and Stockport areas.

Mark, previously a regional director of a major high street bank, entered the care market following his experience of the standards of care available for his mum. Unhappy with the care she received, Mark decided that with his commitment, compassion and experience he could deliver a better service than was currently available.

He says: “We chose Heritage Healthcare because of their level of expertise, knowledge of the care sector and the strong support team. They have distinct brand values and share my commitment to providing the highest quality of care to clients, through their person centred approach.”

The Trafford team have forged particularly strong relationships with their local community. Mark is a trustee of Trafford-based charity Cyril Flint, an established befriending service supporting the elderly; and Michael has been involved with fundraising for a local hospice in Cheadle.

Mark and Michael’s commitment to providing their clients with expert care can be seen in the outstanding testimonials received from both clients and their loved ones. The quality of their service had led them to continuously over achieve on budgets and they are currently delivering more than double their forecasted hours.

  • Heritage Healthcare

    Contact details

    Membership
    Member - Associate
    Sector
    Domestic and Personal Services
    Contact:
    Michelle Fenwick QFP
    Email:
    michelle@heritagehealthcare.co.uk
    Website:
    Heritage Healthcare  
    Tel:
    01325 370 707
    Location:
    Darlington, County Durham
    Desc

    Business description

    Heritage Healthcare is a family-run business with a long-standing history of providing high quality care to communities. Following the continued success of our homecare business, we are in a strong position to expand the business nationwide through franchising. Homecare is one of the biggest growth sectors in the UK, which offers fantastic long-term investment opportunities. Previous care experience is not a requirement but good people skills and a caring nature, combined with the drive to succeed, are essential. We have the knowledge and experience of the market to train, guide and help you run a successful business.

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