Minster Services Group UK

Contact details

Member - Full
Commercial, Business Services
Mr. Mike Parker QFP
Minster Services Group UK  
0121 386 1722
Minster House, 948-952 Kingsbury Road, Erdington, Birmingham, B24 9PZ

About Minster Services Group UK

Minster CleaningCompany Overview

B2B Franchisee of the Year winner

Minster Cleaning Services has been trading for over 35 years and has 43 branches across the UK. Total network turnover is approaching £40 million, and the top ten branches are averaging annual sales in excess of £1.7 million. Our franchisees operate commercial cleaning businesses serving clients across a broad range of sectors, including sectors which require specialist cleaning such as healthcare. In addition to daily office cleaning, our branches also provide clients with additional services including carpet cleaning, floor treatment, window cleaning and washroom services.

Franchise Overview

Minster CleaningNew franchise opportunities include Cambridge, Doncaster, Durham, Guildford, Leicester, London, Middlesex, Peterborough and Swansea. On average, franchisees have been with Minster for 13 years and some are reaching the stage where they are planning their exit. As a result, there is also currently an established franchise available for resale in Liverpool.

Key Information

  • Network Size: 26-50 units
  • Franchise Type: Management
  • Typical Start-up Cost: £28,225
  • Minimum Personal Investment: £40,000
  • Franchise Location: Office-based
  • Market: B2B

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


Our initial one-week training programme is designed to equip you with the skills and know-how to get your business off to a flying start. This includes three days training at our head office before your branch opens, encompassing marketing systems, administration and accounting; followed by two days of operational management training at an existing branch. Our dedicated support team will provide further training and support after your branch opens.

Minster CleaningDaily Life of a Franchisee

As a Minster franchisee, you will enjoy a busy, sometimes challenging, but ultimately rewarding working life. You will have overall responsibility for the management of multiple contracts and a large team of cleaning operatives. You will also spend time developing relationships with prospective clients across a range of sectors, whilst ensuring that your existing clients remain satisfied with the level of service they receive.

Minster Services Group UK Case studies

  • Richard Holdich

    Minster Services Group UK: Richard Holdich

    Richard and his father Tony liked the idea of owning their own business but, lacking the experience of setting a business up from scratch, decided that franchising was their best option.

  • Rob Wilson

    Minster Services Group UK: Rob Wilson

    Facing declining markets and big-business competition for his own retial business, Rob identified franchising as the best option and then spent over twelve months planning his career change, visiting exhibitions and franchise companies.

  • Harry & Terence Batwell

    Minster Services Group UK: Harry & Terence Batwell

    Father and son team Harry and Terence Batwell opened their Minster Cleaning Services branch in Aberdeen in July 2011 after the two had spent many years living and working in various parts of Africa and Asia.

  • Kevin Lawley

    Minster Services Group UK: Kevin Lawley

    After a 30-year career with the Lloyds Banking Group, Kevin Lawley decided to use his extensive range of management skills to go into business for himself.

  • Fiona Harrall
    Home Instead Senior Care - Franchisee case study

    Fiona came to a stage in her life when she really didn’t enjoy the pressure and the long hours, she wanted a new way of life. Running a franchise business seemed the perfect opportunity, particularly with the back-up and continued support which Home Instead provides.

    Read the full case study
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