Minster Services Group UK

Contact details

Member - Full
Commercial, Business Services
Mr. Mike Parker QFP
Minster Services Group UK  
0121 386 1722
Minster House, 948-952 Kingsbury Road, Erdington, Birmingham, B24 9PZ

About Minster Services Group UK

Minster CleaningCompany Overview

B2B Franchisee of the Year winnerMinster Cleaning Services has been trading for over 30 years and has 43 branches across the UK. Total network turnover is over £37 million, and average annual branch sales are in excess of £860,000. Our franchisees operate commercial cleaning businesses serving clients across a broad range of sectors, including sectors which require specialist cleaning such as healthcare. In addition to daily office cleaning, our branches also provide clients with additional services including carpet cleaning, floor treatment, window cleaning and washroom services.

Franchise Overview

Minster CleaningNew franchise opportunities include Cambridge, Doncaster, Durham, Guildford, Leicester, London, Middlesex, Peterborough and Swansea. On average, franchisees have been with Minster for 13 years and some are reaching the stage where they are planning their exit. As a result, there is also currently an established franchise available for resale in Liverpool.

Key Information

  • Network Size: 26-50 units
  • Franchise Type: Management
  • Typical Start-up Cost: £28,225
  • Minimum Personal Investment: £40,000
  • Franchise Location: Office-based
  • Market: B2B

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


Our initial one-week training programme is designed to equip you with the skills and know-how to get your business off to a flying start. This includes three days training at our head office before your branch opens, encompassing marketing systems, administration and accounting; followed by two days of operational management training at an existing branch. Our dedicated support team will provide further training and support after your branch opens.

Minster CleaningDaily Life of a Franchisee

As a Minster franchisee, you will enjoy a busy, sometimes challenging, but ultimately rewarding working life. You will have overall responsibility for the management of multiple contracts and a large team of cleaning operatives. You will also spend time developing relationships with prospective clients across a range of sectors, whilst ensuring that your existing clients remain satisfied with the level of service they receive.

Minster Services Group UK Case studies

  • Richard Holdich

    Minster Services Group UK: Richard Holdich

    Richard and his father Tony liked the idea of owning their own business but, lacking the experience of setting a business up from scratch, decided that franchising was their best option.

  • Rob Wilson

    Minster Services Group UK: Rob Wilson

    Facing declining markets and big-business competition for his own retial business, Rob identified franchising as the best option and then spent over twelve months planning his career change, visiting exhibitions and franchise companies.

  • Esmond White

    Minster Services Group UK: Esmond White

    Esmond started his Minster Cleaning Services franchise in August 1996; today, annual turnover is over £1million and he has now recruited a general manger to help with the day-to-day running of his successful business.

  • Harry & Terence Batwell

    Minster Services Group UK: Harry & Terence Batwell

    Father and son team Harry and Terence Batwell opened their Minster Cleaning Services branch in Aberdeen in July 2011 after the two had spent many years living and working in various parts of Africa and Asia.

  • Kevin Lawley

    Minster Services Group UK: Kevin Lawley

    After a 30-year career with the Lloyds Banking Group, Kevin Lawley decided to use his extensive range of management skills to go into business for himself.

  • David Charlton

    Minster Services Group UK: David Charlton

    With 20 years in retail management with Marks & Spencer, David Charlton had the ideal skills for Minster. As he explains, both businesses are very dependent on the calibre of people that they employ...

  • Jim Wotherspoon

    Minster Services Group UK: Jim Wotherspoon

    “A thorough training course at Minster’s head office and time spent with existing Minster franchisees has helped me to become familiar with the systems and procedures. The fact that the business is low-tech and virtually recession-proof was important to me.”

  • Amanda & Alan Hartley
    Barking Mad Ltd - Franchisee case study

    Six years after becoming Barking Mad hosts and falling in love with the brand, Amanda and Alan finally got the chance to take on their own franchise; three awards in their first three years suggests it was worth the wait!

    Read the full case study
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