SureCare Community Services Limited

Contact details

Member - Associate
Home Care & Personal Services
Josh Farrer
SureCare Community Services Limited  
01244 321199
Suite 1, Second Floor, Maple House, Park West Business Park, Sealand Road, Chester, Cheshire , CH1 4RN, United Kingdom

About SureCare Community Services Limited

Company Overview

A SureCare franchise offers multiple revenue streams across personal care and support, home services, child care, holiday and respite care, and staffing.

Working in partnership with their clients, their carers and supporting health and social agencies, SureCare offer a person-centred service that encourages independence and self-respect.

Care is one of the fastest growing market sectors. SureCare encourage you to research the market and draw your own conclusions about the franchise opportunity; it’s that straightforward.

Franchise Overview

SureCare is owned by managing director Gary Farrer, who acquired the company from Housing & Care 21 in November 2014.

The company was founded in 1994 and has a network of more than 30 franchises and branches across the country.

SureCare offers micro franchises, known as SureCare Local, as well as full franchises covering larger territories.

Franchisees enjoy full access to corporate trademarks and an established brand identity. SureCare’s experienced team give full guidance to all their franchisees during a comprehensive introduction programme, as well as providing proven systems and ongoing support.

Key Information

  • Network Size: 26-50 units
  • Franchise Type: Management
  • Typical Start-up Cost: £8,995-£32,000
  • Minimum Personal Investment: £25-30,000 (for full franchise)
  • Franchise Location: Home/Office-based
  • Market: B2B and B2C

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


Training is initially a 5-day induction course held in Chester and is classroom-based. The residential induction course includes overview of financials including business planning/cash flows, sales & marketing, networking, CQC and Ofsted registration, recruitment, and an overview of the services offered.

Daily Life of a Franchisee

A typical SureCare franchisee would be office-based, however they need to be conscious that they will be required to be out networking and driving the business forward (unless they choose to manage the franchise from a distance).

The franchisee will be involved with sales and marketing the business. Franchisees establish and manage their business in a protected operational territory and are responsible for the day-to-day management, ensuring business growth whilst maintaining high quality of service.

SureCare Community Services Limited Case studies

  • Jill Adams

    SureCare Community Services Limited: Jill Adams

    Jill took the plunge and launched her SureCare franchise in Exeter and East Devon after an extensive background in the care industry. Jill had previously been a council care manager and had led a pilot for homecare within several sheltered housing schemes.

  • Craig Pearson
    The Property Franchise Group - Franchisee case study

    “My ambition was to become No1 in the UK, and now I’ve achieved that ambition.”

    Read the full case study
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