The Inclusion Project

Contact details

Member - Associate
Domestic and Personal Services
Dr. Denise Jackson
The Inclusion Project  
07730 438327
The Inclusion Project, CS Pomroy, Weltech Centre, Ridgeway, Welwyn Garden City, AL7 2AA

About The Inclusion Project

Company Overview

The Inclusion Project provides Social Day-Opportunities/Social-Care for adults with Learning-Disabilities; located in community-venues for social-inclusion. Focus is on developing Participants' independence/confidence, social-skills e.g. money-management, life-style choices, voluntary work-experience, independent-living, travel, and social-interaction skills. We are a door-to-door service, with Group-Leaders, collecting/returning Participants home, after a 7-hour day, or 4-hour evening. Group-Leader to Participant ratio is 1:3 or 1:1. We operate year-round, 6-days a week. Franchisees have timetables of activities, varied to match Participants' needs. Our service is covered by Direct-Payments.

Franchise Overview

The Inclusion Project operates nationally in the UK; we have 13 franchises currently: St. Albans; Welwyn-Hatfield; Broxbourne; West Herts; 121; and Evenings, in Hertfordshire; Bedfordshire and Milton Keynes; Cambridgeshire; Luton and Dunstable; North London; Barnet and Enfield; East Essex; and Swindon and Oxford. We have been franchising for nearly 2 years. The Inclusion Project owns the St. Albans prototype franchise.

Key Information

  • Network Size: 11 - 25 units
  • Franchise Type: Opportunity for both management and job
  • Typical Start-up Cost: £8,075
  • Minimum Personal Investment: £575
  • Franchise Location: Home-based / Other
  • Market: B2C

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


Initial training - 10 days: with MD (Business Structures and Development):OM. TIP’s Liaison Officer (On the ground operations):TIP culture; timetabling; venues; marketing. Finance: FreeAgent software, time-sheets, invoices, MSF, Direct-Commissioning; Direct-Payments; Operations: policies, safeguarding; DPA; H&S; QA; CPD; supervisions; stakeholder feedback; PIF processes; insurances. Shadowing. Prospect Franchisee Certificate – in association with Lloyds Bank. On-Going Training: The Care Certificate. Regular CPD – blended learning.

Daily Life of a Franchisee

Franchisees markets their timetable and TIP to recruit Participants e.g. at LAs, NHS, open-evenings, local-colleges etc. They work as a Group-Leader accessing Participants Information Forms, collect Participants in their own cars, assist at community-venues, during a 7-hour session, broken up e.g. gym in the morning, bowling in the afternoon. They act as an Adult-Social-Care-Worker, until they have enough Participants to enable them to have other Group-Leaders working within their Franchise. The Franchisee may then take on a more managerial role.

  • Jill Rowlands & Chris Murphy
    Subway UK & Ireland - Franchisee case study

    Business partners Jill and Chris have opened six stores and now have family working with them in their enterprise - but say they are still learning new things as they head towards their target of 10 stores.

    Read the full case study
The bfa website is sponsored by

HSBCNatWestLloyds BankThe Royal Bank of Scotland


You have 0 franchise information requests ready to send.

Personalise and submit requests