Governance of the bfa

The British Franchise Association is a membership organisation which is governed by a Board of Directors which is supported by a small number of committees. This helps to ensure that the management team at head office can provide the best support and representation for members in accordance with their needs and views.

Staff structure – diagram and bio

Board of Directors

The Board of Directors comprises:

  • 11 Full Member franchisors
  • 2 Associate Member franchisors
  • 3 Professional Affiliate Members – at least one being a legal representative
  • 3 franchisees
  • The bfa Chief Executive

All franchisor and affiliate positions on the board are appointed through nomination and election by the membership, with the three franchisee members being appointed to the Board. The Chief Executive is the only Executive Director of the Board and leads the teams of staff that operate the Association on a daily basis.

Chairman: Trevor Brocklebank, CEO, Home Instead Senior Care

Chief Executive: Pip Wilkins QFP

Full Member Representatives

  • Sean Derrig, Chemex International
  • Michael Eyre, Blazes Renewables
  • John Spencer, NIC Services Group
  • Simon Bartholomew QFP, Oscar Pet Foods (representative for international)
  • Ken Deary QFP, Right at Home
  • Craig Brown QFP, Signs Express
  • Abel Campos, McDonald's Restaurants
  • Paul Thompson, Water Babies
  • Steve Watson, Agency Express

Associate Member Representatives

  • Louise Harris QFP, Wilkins Chimney Sweep
  • Sean Goldsmith, Shuttercraft

Affiliate Member Representatives

  • Carl Reader QFP, d&t
  • Roz Goldstein QFP, Goldstein Legal
  • Shirley Hughes QFP, Franchise Careers Centre

Franchisee Representatives

  • Catharine Chalton, Home Instead Senior Care
  • David Padmore, McDonald's
  • Mike Hurley, Dream Doors

Forum Chairs

  • Maria Hartnell, Safeclean (South West)
  • David Glover, Caremark (London/South East)
  • Tony Bowman, eTyres (Midlands)
  • Michelle Fenwick, Heritage Healthcare (North)
  • Suzie McCafferty QFP, Platinum Wave (Scotland)
  • Emma Lusty, Hamilton Pratt (Affiliate)


There are five main committees, each of which has representation from franchisors, franchisees and affiliates. These committees feed into the main Board of Directors, making recommendations for key elements of the Association’s strategy and operation:

  • Finance and General Purposes Committee
  • Quality Standards Committee
  • Membership Committee
  • External Relations Committee



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