We’re small and we’ll stay that way – small means we can react quickly to your needs and deliver a personal service. When you become a client you’ll deal directly with a decision maker.

We take responsibility – there’s no corporate structure to hide behind. We meet our deadlines – that way we keep you happy!

We value honesty and truthfulness – if your franchise isn’t going to work we’ll tell you – up front. We don’t like wasting time; yours or our own so you’ll find us sending you briefing documents before we meet explaining the background to what we’re about to discuss. After each meeting we’ll send you copies of the documents we’ve developed for you to think about and revise…then we’ll move on to the next stage.

We’re organised – it’s a thirteen stage process we’ll take you through. The content of each stage changes with each client but the process doesn’t.

We enjoy what we do – we’re good at it and work hard, but we have fun. A client gave us a great compliment recently; “you’re not really consultants, you’re friends”