Operating since 1995, Citation are a Times Top 100 Company, providing a wealth of Health & Safety, HR, Employment Law and additional compliance services to over 50,000 UK businesses. Over the years we have worked with both Franchisees and Franchisors of all sizes, with the joint aim of providing ongoing support and assistance in these vital legal areas. Being able to ensure compliance for your individual franchise or your entire franchisee estate can provide peace of mind and enable business growth. Getting compliance right from the start provides a solid foundation and drastically reduces the risk of costly HSE enforcement action or employment tribunals in the future.
Citation will become your trusted HR and H&S support network. Whether you are an individual franchise taking on your first member of staff, or a franchisor looking to provide help and support into your growing network of franchises, Citation can work with you to provide a tailored solution. Our services are available 24/7 and we have full UK coverage. Our Services include:
“We have been using the services of Citation for around 9 years, and following a competitive tender process, have just renewed for a further 3 years. Our franchisees are involved in this tender process and have the final decision in appointing the service provider. I think this is testament to the service provided by Citation over the years. They ensure
there is a consistent standard across our branches in terms of documentation and compliance. The helpline is always there when we need advice urgently, they make annual H&S visits to each of our branches and will also visit customer sites to advise on complex matters. Citation have provided invaluable support and reassurance to our network, often in trying circumstances. – Ian Hadley, Minster Services Group.