At Danbro, you’re part of the family. For two decades, we’ve been working with businesses just like yours.Our franchise accountancy services are designed with you in mind. So, you can rely on us to deliver great advice, information and solutions to help you grow your business. And, because our fees are fixed, you won’t need to worry about any hidden charges. All our clients receive free, cloud-accounting software, providing a complete overview of your business in real time.We promise to understand, deliver and, ultimately, grow together.
Danbro understand franchises. We want your franchisees to become more informed and engaged; driving revenue. So, we’ll provide expert coaching on things like budget creation, cash flow forecasting and critical success factors.Our benchmarking analysis sets the bar and provides a focus. It enables us to quickly identify what’s working, so we can do more of it! The result is an increase in productivity and an upsurge in profit. We’ll identify performance indicators, collate information and feed it back to you, so you understand what needs improving. What’s more, cloud-based accounting software is also available to all our franchisees. This industry leading technology delivers key financials in real time and is available via your smart phone.By partnering with Danbro, you can better support your franchisees and fast-track your franchise.
Lindsay Brown, Access4lofts Marketing DirectorAccess4Lofts are a nationwide franchise business. They’re the UK’s largest installer of loft storage solutions. The company specialise in helping people from across the country utilise wasted space by providing swift, simple and affordable loft access and storage solutions.We started working with Access4Lofts back in January 2013. It’s a relationship that’s blossomed ever since. So much so that the company recently transferred their franchisee network to Danbro. We recently caught up with Lindsay Brown, Marketing Director at Access4Lofts, to find out more about how Danbro have helped the company become national leaders in their industry.“DANBRO HAVE PROVED TO BE INVALUABLE”“Setting up a franchise is challenging,” Lindsay began by saying. “So, we needed an accountant who would not only grow with us, but would ensure that we had a robust finance and accounting infrastructure.”“Danbro have proved themselves to be invaluable to our business. For example, as we use our CRM system for invoicing, Danbro developed a process to crosscheck and reconcile our Quickbooks accounts to the CRM invoices. This ensures that all invoiced income is now captured in the Management Service Fee. It’s very attractive to potential franchisees to know that they’ll have a cloud-based accounting system that’s integrated into our admin system. Especially one that can handle VAT returns, annual accounts, tax returns and payroll.”It’s all part of the reason why Access4Lofts have taken the decision to mandate the use of Danbro, as far as they can, across their network.“We’ve recently moved our entire network of franchisees onto Danbro’s fully managed service,” Lindsay said. “This means our franchisees are now only required to take photos of receipts on their smartphones and swipe across for it to get posted onto their accounts. This has been well received by all our franchisees. It’s a big selling point for us as franchisors.”“Additionally, we as franchisors have access to all our franchisees’ accounts. We get bespoke reports that show us how our franchisees are performing against an average of others. This is extremely useful when carrying out our review meetings. We also approached Danbro to ask for reports based on profitability across the franchisee product range. Once again, they amended the accounts structure to provide this information.”‘WE’RE A BETTER FRANCHISE BECAUSE OF DANBRO’It’s wonderful to hear Lindsay speaking so positively about the service her company receives. But which part of Danbro’s accountancy package does she feel Access4Lofts couldn’t do without?“All of it!”“We’d have a mutiny on our hands if we told our franchisees they’d have to handle their own VAT returns, annual accounts, tax returns and payroll!”“Danbro understand what a franchise needs to grow. From day one, they’ve encouraged us to create the right finance and accounting infrastructure to avoid headaches in the future. Having all our franchisees using the same system has made critical information much more accessible. It’s also proved effective in helping us recruit new franchisees. We are a better franchise because of it.”“A CONSTANT SOURCE OF HELP”Furthermore, as part of our award-winning accountancy service, every business we work with gets assigned a personal accountant to take care of their financial affairs. With Access4Lofts, Accounting Partner, Lara Hodkinson, looks after their finance function.“Lara and Neil Ormesher [Danbro Accountancy MD] have been a constant source of help and advice for us. During our training week, Lara delivers a half-day presentation on the accounts and practices in relation to the business.”It’s down to that personal relationship, therefore, that Access4Lofts were able to trust us with the outsourcing of their finance department.“Because of our relationship with the people at Danbro, the decision to outsource to them was much easier,” Lindsay explained. “The system we have in place means that all the hassle of preparing our payment run is vastly reduced. Danbro understood what we were trying to achieve very early on. They’ve built robust systems, reports and management controls to facilitate our plans.”So, if Lindsay were to sum Danbro up in three words? They’d be: “specialist, structured, and supportive!”Nick Neill, EweMove Managing DirectorLaunched back in 2014, EweMove is a multi-award-winning Sales and Lettings Agency. Their goal is simple, to provide a new kind of estate agency with local property experts and unparalleled customer service. In just four years, EweMove have developed into one of the country’s leading agencies. They’re ranked as the UK’s ‘most trusted agent’ according to Trustpilot reviews. They operate a hugely successful franchise network spanning the length and breadth of the nation.“ALL FRANCHISES SHOULD USE DANBRO”Danbro began working with EweMove back in 2015, and we’re now responsible for providing our specialist, cloud-based accountancy services to the vast majority of the company’s national franchise network. It’s a relationship that’s emblematic of our promise to understand, deliver, and grow together. As Nick Neill, EweMove’s Managing Director, puts it: ‘All franchises should use Danbro.’“We chose Danbro following a very strong recommendation from a trusted contact,” Nick explains. “He was so impressed with the service he received, and the quality of it, that he suggested we trialled Danbro across our franchise network, which we did.”“Thanks to the consistency and quality that we’ve become accustomed to, we simply need to continue working with Danbro. We value them very highly. In fact, we now mandate – as far as we can – the use of Danbro for all of our franchisees. So, around 80% of our network currently [as per December 2018] work with Danbro and we’re in the process of pulling all the rest across, something which I’m sure will happen in the coming months.”As part of Danbro’s acclaimed accountancy service, each company we work with is assigned a personal accountant to look after their financial affairs on a first-hand basis. With EweMove, Associate Partner, Lara Hodkinson, is the specialist who takes care of their finance function, as well as coaching and training the company’s newest franchisees.“Lara’s a fantastic contact for us,” Nick said. “She regularly comes over to our offices in Cleckheaton to conduct our induction training, and is able to explain and articulate how each franchisee can make best use of the cloud based systems that Danbro provide, as well as how they can interact with Danbro to great effect. Lara’s in frequent contact with us and she’s been a great addition to our team.”“DANBRO’S HAD A MASSIVE IMPACT ON OUR BUSINESS.”As Nick acknowledges, “Danbro’s had a massive impact on our business.” But what issues have we been able to help his company overcome, and which aspects of our service could EweMove no longer do without?“The key problems we had previously were getting things done consistently, and right first time across the whole network. Before Danbro, we had franchisees working with lots of different local, independent accountants. The books were always prepared in a different format, making it extremely difficult to compare one performance against another.”“By working with Danbro, we’re able to work with our franchisees on a completely consistent basis. This helps us identify areas of high performance and low performance, which enables us to share best practice right across the board.”“One of the things we could not do without now is Danbro’s ability to really understand franchisee performance and the significance of it. As we’ve grown our network – in the last 5 years we’ve gone from 0 franchisees to 120 – if I imagine rolling back to a time when everyone was doing their own thing, it would give me sleepless nights to say the least.”“We couldn’t do without having all of our franchisees working to the same processes with a UK wide operator. That’s something that Danbro have particularly excelled at.”It’s a successful partnership between two distinguished, industry leading operators. But would Nick encourage other franchisors to switch to Danbro?“I’D CERTAINLY RECOMMEND DANBRO TO OTHER BUSINESSES.”“For me, it’s not just the outstanding service they provide to all our franchisees, but also their relationship management and continued commitment to our business.”“Danbro, from the outset, were really keen to understand our business, and are always in contact with us to find out if there’s anything else they can do. That’s absolutely what you need with a third party supplier, particularly when dealing with the company’s finances. As we continue to grow our business, it’s comforting to have Danbro on their toes, being prepared and alert, and trying to help in any way they can. That’s a really important asset.”“So, if you’re looking for an accountant that offers a good value, high-quality service, then absolutely you should come and talk to Danbro. Whether you’re a small independent trader, or a national network like EweMove, Danbro has the culture and ability to interact personally and efficiently, ensuring that the quality of service and value for money come hand in hand. It’s the perfect blend for us.”