Moneypenny is the UK’s leading outsourced communications provider, delivering telephone answering, live chat, and switchboard solutions to over 13,000 businesses.
Any business serious about creating a ﬁrst-class customer journey, maximising ROI and driving growth, uses our services. No other provider has the experience, quality of people or technology to match the level of sophistication and cost-savings we bring.
Try Moneypenny for free
As a bfa member, you are entitled to a free 2-week trial with Moneypenny, with ongoing preferential rates.
Franchises looking to cut costs and improve client service levels choose Moneypenny. We give you your own Moneypenny Receptionist, one person who gets to know you and how your business works, to handle calls perfectly – meaning you always deliver excellent customer service, and never miss a new enquiry
Your Moneypenny Receptionist answers all your calls or just provides support when you need it – you choose.
• Give exceptional customer service
• Be ‘open for business’ 24/7
• Capture every inbound lead
“A completely bespoke service, streamlined from the beginning.”
Rachel Evans, Marketing Manager at Jackson Fire & Security “Definitely helped our business grow – a 5 star company.”
Bill Miller, Local Property Manager at EweMove “Every call to our franchisees across the country is answered brilliantly.”
Phil Harrison, Head of Domestic Sales at EnviroVent “Moneypenny gives such a flexible and consistently reliable service.”
David Wilson-Green, Director – customer Service Division, Mazda