Membership History

Joined 2022

Membership History

Joined 2022

Company Overview

ThinkSmart Software is a class booking, management & admin system that’s been designed to fit the specific needs of class-based businesses.

From class scheduling, to invoicing and taking payments, our software takes the pressure of day-to-day admin off your franchisees, allowing them to save over 40 hours every month to spend on other areas of their life (or their business).

What’s more, our franchise CRM system puts you back in control and ensures consistency across your network.

We’ve been around for more than 10 years, with offices in both Australia and the UK. And today, thousands of class-based franchises around the world are using one of our software packages. They’ve already unlocked the secret to working smarter, not harder.

Franchise Services

We know that no two franchises operate in exactly the same way, and that every business has its own systems and processes, which is why our software can be fully customised to suit the specific needs of your franchise.

As a franchisor, you’ll have a bird’s eye view of your whole network at your fingertips, and our system will make everything – from monitoring stats for individual or multiple franchisees, to generating finance reports – a doddle.

And because all royalties are taken at source, you won’t need to spend time chasing franchisees for late payment.

Some of our popular features include:

  • Class scheduling & registrations
  • Invoicing & financial reports
  • Credit & Debit Card charging
  • Direct Debiting
  • Smartphone & tablet apps
  • Bulk emailing & texting
  • Website integration & customer portal

All wrapped up in an easy-to-use interface that’s intuitive for both you and your customers.

We’ll manage everything – from the initial setup to ongoing support – and every franchisee will receive personalised 1-2-1 training sessions with a member of our team.

To see our software in action, get in touch to arrange an online presentation.


The team at Thinksmart Software have been exceptional from start to finish. The standard of customer service, the system itself and the developments we have needed to implement since we took them on has been five stars.

We use their software for our entire UK franchise network. George and the team are professional and friendly and it is a pleasure to work with them. They are open to suggestions for developments that would benefit our franchise network as well as providing quick, comprehensive support when our franchisees need assistance.

I would have no hesitation in recommending them to become a BFA partner.

Claire O’Connor
babyballet CEO & Founder


Thinksmart have helped us tremendously.

Firstly – they didn’t sell me a system for my network and over promise it’s potential. They were realistic, honest and not pushy. They took their time and really delved deep into what we wanted to achieve to ensure that what we wanted their system could deliver.

I appreciated this time, care and level of detail. For someone who is NOT techy this process was truly invaluable. I appreciate integrity and the values of this company are absolutely inline with my own.

Nothing is too much trouble. That is incredibly important. I can rely on them, I feel supported and most of all feel happy recommending them to anyone.

Highly recommend and their system is something that all activities providers really need to look at.

Jane James
Little Voices CEO & Founder


At Kidslingo, ThinkSmart’s product, ClassBiz, has become an integral part of class booking & customer management. The customer service is excellent, and all of our franchisees are very well supported by the ThinkSmart team.

Anna Neville
Kidslingo CEO & Founder


Just wanted to email & say a huge thank you from us all for going over & above to make our franchisees COMFORTABLE with the system! Happy franchisees = happy franchisors!

Alex & Charlie
Founders of Phonics with Robot Reg

Email: george@thinksmartsoftware.com
Tel: 01483 422080
Location: Cobalt Business Exchange, Cobalt Park Way, Wallsend, NE28 9NZ
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