Since 2011, WorkBuzz has run the hugely successful Best Franchise Programme & Awards for the UK. Over 200 franchise networks have taken part in the programme, using this to gather confidential objective feedback from their franchisees, benchmark their franchisee support against industry standards and improve franchisee relations and network performance.
Outstanding franchisors are recognized in the Best Franchise Awards.
Our annual franchisee satisfaction survey provides invaluable feedback to help us improve our franchise offering and measure our performance in this most critical of areas for success. The anonymous nature of the survey means some of our franchise partners are more forthcoming and it’s valuable to get everyone’s opinion and thoughts on how we can make our franchise even better. Each year the survey is worth more than its weight in gold for our business and the team behind the survey at WorkBuzz could not be more customer-focused, knowledgeable, helpful and accurate.
Ian Christelow – ActionCOACH
Running the franchise satisfaction survey really helps us to understand the needs of the network as well as what is working well. We use it to help us build our 12-month business plan and giving the franchise network an opportunity to feedback in this format really cements our partnership with them.
Ruth Brown – Home Instead Senior Care