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Membership History

Joined 2021

Membership History

Joined 2021

Company Overview

Worldpay from FIS is a leading payments technology company that powers global commerce for merchants, banks, and capital markets. Processing 75 billion transactions topping $9T for 20,000+ clients annually, Worldpay from FIS lifts economies and communities by advancing the way the world pays, banks, and invests.

We create secure and scalable innovations that connect commerce across all geographies and sales channels. The company’s integrated technology platform offers a unified and comprehensive solution set to help clients run, grow, and achieve more for their business. With a 50+ year history in financial services, we remain ahead of the curve to outpace today’s competitive economic landscape. By delivering simple, streamlined, and secure experiences for all of our clients and their customers, we embody commitment to every aspect of the financial services industry.

Franchise Services

Wherever, whenever, however your customers want to pay, Worldpay from FIS can provide you smart payment solutions allowing your customers to pay in anyway they want.

  • Simple pricing packages to suit your business
  • Easy setup
  • 24/7 customer support
  • Flexible settlement options to access your fund fast
  • Monday-Saturday next-day terminal replacement*

Face-to-face payments

Card machine

Whether you’re at the till, on the shop floor or on the move visiting customers, we make it simple to start accepting card payments. Get fast, secure and reliable card machines that fit your business.

  • Mobile card machine
  • Portal card machine
  • Countertop card machine

Integrated payments solution

Integrated payment systems connect the critical payment processing function of your business with other vital business systems, like accounting, payroll and customer relationship management (CRM).

Remote payments:

Online payment gateway

Our online payment gateway lets you take secure payments through your website and allows your customers to check out easily.

Pay by Link

You don’t need a website to take payments online. Give customers a quick and easy way to pay by including unique payment links with your emails, quotes, order confirmations, or invoices.

Pay by Phone

This is a quick and easy solution for you to take payments over the phone. Your staff can take phone payments from the office, or even at home.

*  Orders on Saturday have to be placed before 3pm for Monday delivery. Deliveries to areas with UK non-standard postcodes, offshore and Channel Islands may take two to five business working days.

Testimonials

“Worldpay was the most impressive. Their pricing was competitive and, crucially, they had someone locally on the ground that I could speak to if I needed to,” Bernie Simpson, Finance Controller, Windmill NI

With 21 restaurants in Northern Ireland (and six in the north of England), Windmill NI is the region’s biggest Burger King franchisee. We spoke to Financial Controller Bernie Simpson about managing payments across multiple premises and how Worldpay from FIS helps her keep payments simple and costs down.

When it comes to payments services, Bernie looks for good value, simplicity: “I want to feel as though I’m running one business, and not 27,” she says. “And a provider who doesn’t, well, make a meal of things.”

Bernie switched to Worldpay in November 2020. She describes the reasons for changing payment services providers as down to “lots of little things that started to add up.” There had been reconciliation problems, and her local support was taken away. “I got fed up dealing with them,” she says.

She looked at several alternatives and concluded that “Worldpay was the most impressive. Their pricing was competitive and, crucially, they had someone locally on the ground that I could speak to if I needed to.”

Managing the account

One of the ways that Worldpay helps her feel she’s managing one company and not dozens is the Worldpay Dashboard. Using this portal to log in to the Windmill NI account allows Bernie to easily manage things. “It’s a really good management tool,” she says. “We can check on daily card takings for each restaurant and keep track of what’s coming in and when. It’s very user-friendly.”

The dashboard also helps the company keep its accounts paperless. “We can download the invoices every month and send them electronically to the accounting portal where they’re stored,” she explains.

It’s also useful for troubleshooting. “It makes it very easy to track down individual transactions in the event of a query,” she adds.

Great support

Bernie says the experience of working with Worldpay has been good right from the start. Importantly, support was available when it was needed.

“It makes a big difference to be able to have a meaningful working relationship with an individual from Worldpay who’s local and who’s in our corner,” she underscores.

Bernie singles out her regular Worldpay contact for particular praise. “Whatever I’ve thrown at her, she’s resolved it and in a timely manner,” she says. “I receive great support.”

Email: bfa@fisglobal.com
Tel: 07823 510 371
Location: Nationwide
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