Industry News Centre

Best Franchise Award for Home Instead

December 09, 2019

Home Instead Senior Care has been named as the winner in the ‘Best Franchise Management’ category in the 2019 at Best Franchise Awards, sponsored by Lloyds Bank.

Business Development Director, Ruth Brown and Operations Director, Katie Furey were on hand to collect the award at a ceremony which followed the two-day Best Franchise conference.

Home Instead were named as one of only 17 finalists across five categories by employee engagement specialist, WorkBuzz organisers of the conference and awards.

Finalists were chosen based on feedback from their franchisees, gathered in a confidential franchise satisfaction survey conducted earlier this year. The 2019 scores gave Home Instead a 5-star satisfaction rating for the sixth time and allowed us to be put forward as finalists for the award.

Speaking about the award, Ruth said, “It’s fantastic to be winners in these awards as the win is based on feedback from our franchise network. 

“In the survey conducted by WorkBuzz our franchisees rated us on attributes such as the quality of our new franchisee induction training, the level and quality of ongoing support we provide, their relationship with us and whether they would recommend the Home Instead brand as a franchise opportunity to others.

“Their ringing endorsement of the brand and satisfaction with their franchise experience with Home Instead has gained us this award so it is extra special for us.”

Steven Frost, CEO of WorkBuzz said, “Franchising is a fantastic industry, but with so many different franchisors all shouting about their support, it’s hard to identify the best franchise opportunities that truly deliver on their promises.  What makes the winners of the 2019 Best Franchise Awards, sponsored by Lloyds Bank, unique, is they are based on feedback from thousands of actual franchisees.  

“We’d therefore like to congratulate the winners – they are the creme de la creme of UK franchising.  If you’re a prospective franchisee, whilst nothing guarantees that you’ll be successful, these franchisors are a great place to start your search.”  

Home Instead

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