The bfa Annual 2 day Conference is back for 2021! Over the last 18 months, our position as the “Trusted Partner In Franchising” has become more important than ever, and we are proud to have been able to support so many businesses throughout the challenging time. This conference is a chance for the franchising community to come together at long last, and celebrate our individual achievements, networking and learning together.

The agenda is full of incredible speakers and sessions, covering a variety of current franchising topics and themes. Like many businesses, we have gone through numerous changes over the last year and are delighted to showcase our innovation and dedication to being the voice of ethical franchising. Don’t miss out, book before 16th November to secure your ticket!

For any other ticket enquiries, please contact events@thebfa.org

Full Package


Franchisors & Affiliates
– includes: 2 day conference,
awards and accommodation

Accommodation Only


Accommodation only for the
evening of 30th November

Franchisee Full Package


– includes: 2 day conference,
awards and accommodation

Agenda - Day 1

09.00 General Registration – Coffee & Networking
Your Opportunity To Meet Other Attendees And Network With Industry Peers

09.30 Your Trusted Partner In Franchising
Pip Wilkins QFP, CEO, bfa

10.00 Best Franchise Awards
Pip Wilkins QFP, CEO, bfa & Steven Frost, CEO, WorkBuzz
Presentation Of The 2021 WorkBuzz Awards

10.20 Networking Coffee Break

10.50 Concurrent Sessions

The real story: ‘winning tactics for today’s market’
Dan Archer, Visiting Angels & Lucy Archer, Rev PR

Business Evolution: ‘The Future Of Innovation’
Josh Valman, Founder & CEO Of RPD International

Franchising Zone 1: ‘Planning For Success’

Franchising Zone 2: ‘Considerations For Multi-Unit Expansion’
Ruth Brown & Catharine Chalton, Home Instead

Franchising Zone 3: ‘Marketing For Growth’
Naomi Eaton, Agency Express

11.50 From Disruption To Innovation: ‘Learn With The Best’
Hosted By Pip Wilkins QFP, CEO, bfa
The Panel Will Explore The Rapid Birth Of A ‘New Normal’. Covid-19 Has Been Adding Momentum To Various Innovations That Were
In The Pipeline Before 2020. Will The Future Of Our Businesses Continue To Be Reshaped Through This Digital Transformation?

12.30 Networking Buffet Lunch

13.30 Olympic Performance In The Workplace
Steve Backley OBE, Paul Mallinson And Roger Black MBE
An Interactive Session Drawing Upon The Experience Of Two Of Great Britain’s Finest Olympic Athletes. The Session Will Cover The
Power Of A Vision, Alignment, Collaboration And Creating A Strong Team Culture.

15.00 Networking Coffee Break

15.25 Concurrent Sessions

The Real Story: ‘The Evolution Of Your Brand’
Natasha Laws, Water Babies

Business Evolution: ‘The Everchanging Social Media Minefield’
Andrew Davis, Social Media Strategist

Franchising Zone 1: ‘The Changing Face Of Support’
Simon Bartholomew, Oscars Pet Foods

Franchising Zone 2: ‘Taking your franchisee’s to the next level’
Euan Fraser, AMO Consulting

Franchising Zone 3: ‘A Win-Win way to increase network profits’ 

Chris Roberts, Chantry UK TBC

16.25 Keynote Speaker
Tim Campbell MBE, First Winner, The Apprentice.
Tim Confronts The Negative Mentality Head On, Arguing That Opportunities Will Always Exist For
Those With Confidence, Good Planning, Perseverance, And The Ability To Build Relationships. He
Believes That Everyone Should Have The Mindset Of An Entrepreneur.

Agenda - Day 2

09.30 Coffee & Networking

09.55 Welcome To Day Two

10.00 The Big Debate – Legal Open Mic
Chaired By Pip Wilkins QFP, CEO, Bfa
Legal Professionals Fight To Take The Stage And Share (In Small Bite Size Chunks) The Top Legal Issues Franchising Businesses In Our
Sector. No Formal Agenda But Everything You Need To Know.

11.05 Networking Coffee Break

11.30 Concurrent Sessions

The Real Story: ‘Putting Data At The Heart Of Your Network’
Theo Millward, Swimtime

Business Evolution: ‘Developing Your Business For The Future’
Charlie Lawson – Unnatural Networker

Franchising Zone 1: ‘Effective Financial Management’
Paul Hansen, Hitachi Franchise Finance

Franchising Zone 2: ‘Overcoming Adversity Together’
Neil Randall, Anytime Fitness With Franchisee

Franchising Zone 3: ‘Getting Your Marketing Mix Right’
Coconut Creatives

12.30 Keynote Speaker
Linda Moir
Linda speaks about the culture of a customer-focused organisation and how change can be implemented to the benefit of the business and individual employees. She looks at how organisations can change, and how leaders play their part.

13:15 Summary & Closing Address

13.30 Lunch And Close

bfa Monthly Franchise Insights

Free franchising webinar

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