On 24th and 25th November, our amazing industry joined us in Birmingham as the bfa Annual Conference returned for 2022. The last couple of years have challenged businesses in more ways than any of us could imagine and, after a successful return in 2021, it was great to see everyone together again. The conference brings together all corners of the franchising community for networking, innovation and reflection and, with an agenda full of fantastic speakers and keynotes covering topics in franchising and wider business, there was plenty of learning opportunities across the two days.

We would like to say a massive thank you to our sponsors, Worldpay from FIS, to the brands who exhibited, to our speakers and to everyone who attended for making the conference a great event.

The conference will return in 2023 so watch this space!

Agenda and Speakers

Our packed agenda saw inspirational keynotes take to the stage including mental health advocate Michael Matania, founder and CEO of Mr & Mrs Smith Tamara Lohan MBE, BBC World News presenter Ben Thompson and former Royal Marine Scotty Mills.

Three carefully crafted breakout sessions across the two days gave delegates the opportunity to meet the brands putting their networks at the heart of development, talk about trust, values and purpose and hear from those sharing challenges when starting a business.

Between the sessions there was plenty of time for networking with peers and meeting our exhibitors offering a wide range of B2B services. If you didn’t get the chance to speak with everyone or you missed the conference, you can find out more about our exhibitors by viewing their tiles below.

Meet the Keynotes

Keynote Speaker – Beyond Endurance: Building Resilience In A Burnout Pandemic
Michael Matania, Tough Cookie.
A 2022 Deloitte Report found that 51% of professionals are experiencing burnout symptoms.
Why are we burning out en masse? And what can we realistically do about it, given our
technology enabled, always-on workplace culture? Ideal for professionals working under pressure
who want to adopt best practice strategies, this talk will provide you with a new frame for
understanding the burnout paradigm and equip you with an actionable roadmap for building your

Keynote Speaker – Building, Believing & Beating The Competition
Tamara Lohan MBE, Founder & CEO Mr & Mrs Smith.
Tamara Lohan is the co-founder of Mr & Mrs Smith. The company was founded by Tamara and her
husband James initially as a guide to high-quality short-break hotels and has since grown into a successful
online brand and booking site. Setting out the challenge of building a digital brand and disrupting an
established market: “Stick to your beliefs, ensure everything is consistent with the brand and create an
environment of trust.”

Keynote Speaker – News & views from around the world
Ben Thompson, BBC World News
Ben is a journalist and presenter for BBC News, based in London. He presents Breakfast, the BBC’s flagship morning news programme and anchors the BBC’s domestic and global news channels, BBC News and BBC World News. With a specialism in international business and finance, Ben has travelled extensively and reported for the BBC from around the world. Before returning to the studio, Ben was based in New York and Washington as the BBC’s North America Business Correspondent. In a career spanning 16 years at the BBC, Ben has reported on wars, hurricanes, riots and red carpets. He’s also clocked up a fair few air miles.

Keynote Speaker – Leading On The Front Line & Beyond
Scotty Mills, Former Royal Marine & Elite Team Coach
Scotty Mills is the highest-ranking black officer in the history of the Royal Marines and led Britain’s
Commandos around the world. He shares his lessons of leadership and resilience working as a
performance coach in the world of elite sport and business. As an advisor to the FA, he worked closely
with Gareth Southgate, Harry Kane, and the England Football Team to help them reach the World Cup
Semi-Final. Passing on wisdom as both a team-leadership coach and motivational speaker to some of
the world’s most elite performers. Focusing on innovation, team cohesion and peak performance.

Meet the Sponsor

bfa Monthly Franchise Insights

Free franchising webinar

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