THE BFA ANNUAL CONFERENCE 2026

Resilience: Stronger Together
 – Learn. Adapt. Succeed.

THE BFA ANNUAL CONFERENCE 2026

Resilience: Stronger Together – Learn. Adapt. Succeed.

When & where

12th November, Telford International Centre

What to expect

A day designed to move you forward

The BFA Annual Conference 2026 brings the franchise community together for a day of big conversations, practical learning and ideas you can take straight back into your business. Built around Resilience: Stronger Together, the programme combines powerful keynote speakers, industry insight, valuable networking and a choice of breakout sessions across marketing, leadership, growth and future-focused topics. Hear from people with real experience, challenge your thinking and leave with practical ideas, stronger connections and a clearer view of what comes next.

Learn

Gain fresh perspectives from experts and leaders across franchising.

Adapt

Build the confidence and capability to navigate change, embracing new opportunities.

Succeed

Turn insight into action and discover how strength creates sustainable success.

Delegates walking up The British Franchise Association branded staircase at the BFA Annual Conference

our sponsors

With special thanks

Events like this can’t happen without the support of our sponsors. The BFA Annual Conference is proudly supported by Constant Contact and The Franchising Centre

PLAN YOUR DAY

Programme at a glance

Morning

08:15

Registration & Networking

Coffee, conversation and a warm welcome.

09:15

One sector. One voice. One BIG opportunity

HOST: Pip Wilkins QFP, CEO The BFA

09:40

REBORN: What Happens When Life Doesn’t Ask Permission

KEYNOTE: Aaron Moon, Former Royal Marines Commando & Founder of Reborn Mindset

10:30

Choose Your Breakout Learning Track

Inspire Stage, Marketing Masterclass, Leadership In Action, Growth Hub or Future Focus

11:50

The Evidence Exchange: Data. Insights. Action.

Connect with speakers, peers and partners.

Afternoon

13:00

The Growth Journey: Learn. Adapt. Succeed.

Practical workshops and peer roundtables.

13:50

The Future Isn't Artificial: Why Human Judgment Still Matters

KEYNOTE: Timandra Harkness, writer, broadcaster and presenter

14:35

Rebuilding Trust: Listening. Learning. Leading

Celebrate, connect and continue the conversation.

15:05

QFP Presentations

Celebrate, connect and continue the conversation.

15:40

Choose Your Breakout Learning Track

Inspire Stage, Marketing Masterclass, Leadership In Action, Growth Hub or Future Focus

16:30

Closing Keynote Speaker

KEYNOTE: Sara Davies MBE, Founder of Crafter’s Companion, entrepreneur, mentor and familiar face from BBC’s Dragons’ Den

08:15

Registration & Networking

Coffee, conversation and a warm welcome.

09:15

One sector. One voice. One BIG opportunity

HOST: Pip Wilkins QFP, CEO The BFA

09:40

REBORN: What Happens When Life Doesn’t Ask Permission

KEYNOTE: Aaron Moon, Former Royal Marines Commando & Founder of Reborn Mindset

10:30

Choose Your Breakout Learning Track

Inspire Stage, Marketing Masterclass, Leadership In Action, Growth Hub or Future Focus

11:50

The Evidence Exchange: Data. Insights. Action.

Connect with speakers, peers and partners.

13:00

The Growth Journey: Learn. Adapt. Succeed.

Practical workshops and peer roundtables.

13:50

The Future Isn't Artificial: Why Human Judgment Still Matters

KEYNOTE: To be revealed

14:35

Rebuilding Trust: Listening. Learning. Leading

Celebrate, connect and continue the conversation.

15:05

QFP Presentations

Celebrate, connect and continue the conversation.

15:40

Choose Your Breakout Learning Track

Inspire Stage, Marketing Masterclass, Leadership In Action, Growth Hub or Future Focus

16:30

Closing Keynote Speaker

To be revealed

ON THE MAIN STAGE

Meet the keynote speakers

Pip Wilkins QFP, CEO of The BFA

Pip Wilkins QFP

CEO, The BFA

Aaron Moon, Former Royal Marines Commando & Founder of Reborn Mindset

Aaron Moon

Former Royal Marines Commando & Founder of Reborn Mindset

Timandra Harkness, writer, broadcaster and presenter

Timandra Harkness

Writer, broadcaster and presenter

Sara Davies MBE

Founder of Crafter’s Companion, entrepreneur, mentor and familiar face from BBC’s Dragons’ Den

CHOOSE YOUR PATH

Breakout track details

INSPIRE STAGE

Be inspired by real stories, honest experiences and practical lessons from franchise leaders.

10:30 The 5-Star Formula: Building a Franchisee Experience Playbook
Discover the practical ideas, habits and decisions that create exceptional franchisee experiences, followed by the celebration of the 2026 WorkBuzz Best Franchise Awards winners.

15:40 What I Wish I’d Known: Lessons from the Franchise Front Line
Hear honest reflections and hard-earned lessons from experienced franchisors, with practical advice you can apply to your own franchise journey.

MARKETING MASTERCLASS

Discover how smarter marketing can attract the right people, strengthen your brand and keep you relevant.

10:30 Winning the Next Generation of Franchisees
Explore how recruitment marketing can evolve to attract better-qualified leads, build trust and tell a more compelling brand story.

15:40 Future Proof Your Brand Marketing
Explore practical ways to keep your brand relevant and visible through meaningful content, community engagement, AI, automation, technology and data-led decision making.

LEADERSHIP IN ACTION

Build stronger relationships, high-performing teams and the leadership skills to navigate change.

10:30 Building Relationships Strong Enough to Have the Difficult Conversations
Explore how self-awareness, trust, coaching and stronger communication can help leaders tackle difficult conversations while maintaining standards and accountability.

15:40 The Secrets of High Performing Teams
Discover the habits and behaviours that help teams thrive through change, build trust and resilience, and create a culture of collaboration and continuous improvement.

GROWTH HUB

Explore practical strategies for creating sustainable growth across your franchise network.

10:30 One Brand. Bigger Opportunities
Discover how national accounts, marketing funds and strategic partnerships can create commercial opportunities that benefit the wider network.

15:40 Growth by Design: How Franchisee Success Drives Network Growth
Explore how data, technology, AI and effective support can improve franchisee performance, profitability and satisfaction — creating sustainable growth across the network.

FUTURE FOCUS

Look beyond today to build businesses that are ready for tomorrow's opportunities.

10:30 Building a Business Worth Buying
Discover the foundations that can increase business value, from sustainable profitability and strong leadership to investment, succession and exit planning.

15:40 Beyond Borders: Building a Franchise Ready for International Growth
Hear international perspectives on taking a franchise beyond the UK, including market selection, cultural and regulatory considerations, and lessons from brands that have expanded internationally.

Be inspired by real stories, honest experiences and practical lessons from franchise leaders.

10:30 The 5-Star Formula: Building a Franchisee Experience Playbook
Discover the practical ideas, habits and decisions that create exceptional franchisee experiences, followed by the celebration of the 2026 WorkBuzz Best Franchise Awards winners.

15:40 What I Wish I’d Known: Lessons from the Franchise Front Line
Hear honest reflections and hard-earned lessons from experienced franchisors, with practical advice you can apply to your own franchise journey.

Discover how smarter marketing can attract the right people, strengthen your brand and keep you relevant.

10:30 Winning the Next Generation of Franchisees
Explore how recruitment marketing can evolve to attract better-qualified leads, build trust and tell a more compelling brand story.

15:40 Future Proof Your Brand Marketing
Explore practical ways to keep your brand relevant and visible through meaningful content, community engagement, AI, automation, technology and data-led decision making.

Build stronger relationships, high-performing teams and the leadership skills to navigate change.

10:30 Building Relationships Strong Enough to Have the Difficult Conversations
Explore how self-awareness, trust, coaching and stronger communication can help leaders tackle difficult conversations while maintaining standards and accountability.

15:40 The Secrets of High Performing Teams
Discover the habits and behaviours that help teams thrive through change, build trust and resilience, and create a culture of collaboration and continuous improvement.

Explore practical strategies for creating sustainable growth across your franchise network.

10:30 One Brand. Bigger Opportunities
Discover how national accounts, marketing funds and strategic partnerships can create commercial opportunities that benefit the wider network.

15:40 Growth by Design: How Franchisee Success Drives Network Growth
Explore how data, technology, AI and effective support can improve franchisee performance, profitability and satisfaction — creating sustainable growth across the network.

Look beyond today to build businesses that are ready for tomorrow's opportunities.

10:30 Building a Business Worth Buying
Discover the foundations that can increase business value, from sustainable profitability and strong leadership to investment, succession and exit planning.

15:40 Beyond Borders: Building a Franchise Ready for International Growth
Hear international perspectives on taking a franchise beyond the UK, including market selection, cultural and regulatory considerations, and lessons from brands that have expanded internationally.

WHAT PEOPLE SAY

The event that starts conversations

Rated 5 out of 5

“As a first time attendee this event was on a much bigger scale than I ever imagined. Very well run and a good mix of speakers and activities. I came away inspired and impressed.”

Elise Hughes

House of Colour

SECURE YOUR PLACE

Buy your ticket

BFA Annual Conference & Awards

£375

Your ticket to the full day and awards evening

PLAN YOUR VISIT

Venue & logistics

Telford International Centre
International Way
Telford
TF3 4JH

Telford International Centre is easy to access. By car, it’s conveniently located near the M54, with ample on-site parking* available and plenty nearby. Travelling by train? Telford Central Station is just a 10-minute walk or a short taxi ride away. Bus services also operate frequently between the station and the venue. If you're flying in, Birmingham Airport is about a 50-minute drive, and connections via train or car make the trip straightforward.

Are you a BFA member?

You are entitled to exclusive discounts. With up to 50% off on the majority of our events and training, what’s not to love! Simply check your emails for the latest deals and add the code at the checkout.