From the age of 19, Lynn James worked in health and social care – starting her career as a nurse and working her way up to launching and running her own care franchise in 2020. Whilst working as General Manager for the UK’s largest Home Instead care franchise, Lynn had ideas of her own about how true quality care should be delivered. Then she discovered in-home care franchise Visiting Angels, giving her the option to spread her wings in her own care business in North Surrey.
“I suspect a lot of people thought I was mad to launch a care business in the middle of a pandemic. The reality of it is that it just highlighted the important role that caregivers play in communities across the UK.”
After six months, Lynn was already showcasing her passion for care. She had signed 10 clients, whilst smashing through her original one-year goal of delivering 500 care hours. Another target she set herself was offering 25 recruitment opportunities within the first year of business – halfway through, she had 15 carers and two office team members.
Visiting Angels has also had an incredible effect on her overall sense of wellbeing. “I don’t see what I do as work, it’s more of a vocation. I’m finally pursuing my dream of running a business, and it’s all taking flight thanks to my passion for caring for people. Visiting Angels is here to make a change in the provision of care as the first carer-centric care franchise in the UK, and I’m proud to be part of the team that’s leading the way.
“The future of the business is looking extremely positive. It sounds corny, but I’m constantly looking forward to meeting the next client and providing them and their loved ones the support I know will make such a difference to their lives. That’s what really puts a smile on my face.”
Dan Archer, Managing Director: “We can all choose to challenge and call out gender bias and inequality. We can all choose to celebrate women’s achievements. Here at Visiting Angels, we choosing to show our support by wearing something purple, green or white. Purple signifies justice and dignity. Green symbolizes hope and white represents purity.”