Founded in 1963 by Jim Zockoll, a former airline pilot, Dyno-Rod transformed the drainage industry and pioneered the UK’s first non-food franchise. Today, Dyno-Rod stands as one of the largest plumbing and drainage networks in the country, with more than 55 franchise businesses, over 1,200 skilled engineers, and a dedicated head office support team operating nationwide.
As part of the Centrica and British Gas family, Dyno-Rod Plumbing & Drain Services has grown into one of the UK’s most recognised and trusted brands. With a reputation built on innovation, professionalism, and a relentless focus on quality, the brand delivers essential services to around one million domestic and commercial customers every year. From emergency repairs to preventative solutions, Dyno-Rod ensures the UK keeps flowing.
The business operates across two networks – drainage and plumbing – with franchisees ranging in scale and service scope. This flexibility ensures local responsiveness while leveraging the strength of a nationally recognised brand. Dyno-Rod’s commitment to its franchisees is clear: to create an environment where each business can thrive through collaboration, innovation, and shared expertise.
As a founding member of the British Franchise Association, Dyno-Rod has long championed the values of ethical franchising and continues to play a pivotal role in shaping best practice across the sector. The brand’s mission is to be the number one national provider of plumbing and drainage services, driven by service excellence and sustainability. Its vision extends beyond operational success, striving to be recognised for positive impact within communities and for “the way we do it” as much as “what we do.”
Guided by values of being bold, brave, brilliant, and making a difference, Dyno-Rod empowers its people to innovate, collaborate, and care – for colleagues, customers, communities, and the planet. This people-first culture, combined with strategic investment and a strong franchise partnership model, has cemented Dyno-Rod’s position as a powerhouse in franchising.
Being named a finalist for Franchisor of the Year – Established at the BFA HSBC UK British Franchise Awards 2025 is a recognition of Dyno-Rod’s enduring legacy, ongoing innovation, and unwavering commitment to supporting both its franchisees and the communities it serves.
Watch their Best in Franchising video for 2025 to find out more.
