Jayne McGarry’s interest in pets tempted her to look at diversification and OSCAR provided the complete package.
How did you find OSCAR Pet Foods?
My first contact was with the British Franchise Association but OSCAR was already on my short list, having met them at a dog show and subsequently seen their vans in different towns. With my previous experience in the franchise industry I was confident that OSCAR would be an ideal choice and after speaking to franchisees and customers I decided that the complete pet care service was my future. To work from home with the flexibility of an outdoor business and the opportunity to meet people and their pets would allow me to continue my emphasis on customer care.
Can you share some of your business successes?
Self-discipline with a varied marketing plan has proved successful in the development of my area. The quality product and high level of service is key, added to which my customers are pleased that they never run out of food or experience the stress of carrying home bulky items from the shops. My business is allowing me time to build loyal customer relationships as well as getting to know their pets and where, so far, I have helped to improve skin conditions for a West Highland terrier and a Jack Russell.
As a volunteer carer for trainee guide dogs my dog walking circle has become a very social event, attracting new business via recommendations and all on familiar territory. Having the same thing in common and hearing comments such as, “The best dog food ever” confirms that I made the right decision to join OSCAR
Are you enjoying you life as a franchisee?
The OSCAR system is working well and the team at Head Office are extremely supportive in helping me achieve a better work/life balance