Industry News Centre

CEO Update, 16th April

CEO Update, 16th April

Firstly, I hope you are keeping well and had a decent break over the long weekend. I am very conscious of the volume of emails hitting everyone’s inboxes at the moment, so for now, we are continuing to compile everything in a weekly update for you. Naturally, our focus has been on introducing new initiatives to support the franchising sector and you during COVID-19.

The Leading Educator

Despite the huge challenges our industry is facing, it’s really inspiring to see the collective appetite for education and shared learning. Our Franchise Surgeries are continuing to attract a great attendance and we hope these are not only helping you now, but will help you with your long-term planning for recovery. The schedule for next week and links for these can be found below.

Monday – The top 8 things to ensure every business is doing… 
What ‘state’ are you in as a business owner? Leadership methods during a pandemic.
– Ed Reid, The Alternative Board –

Tuesday – Keeping Franchisees Motivated
How to get the most from your franchisees at this time, reviewing systems and planning to work smarter not harder.
– Jo Fisher, Footlights Theatre –

Wednesday – Future Proofing
Building strong foundations for the future and making an impact during the recovery phase.
– Expert Panel, hosted by Pip Wilkins –

Thursday – Financial Update
How to work with, not against the banks.
– Ken Braddock, HSBC –

Friday – Tips from a remote working expert
How to stay positive and focussed whilst working from home.
– Sarra Bejaoui, Smart Pa –


Last week we launched to you, and the wider franchise sector, our COVID-19 Survey to assess the impact on franchise businesses as a whole. I thank those of you that have already completed this and urge those that haven’t, to please send 5 minutes of your time to complete this – https://www.surveymonkey.co.uk/r/franchisingandcovid19 – it is so important we have this information so we can lobby where change is needed.

Today has also seen the launch of our weekly ‘Franchisor Power Hour’. As the UK’s only standards based association, we wanted to develop a platform that is inclusive and open to all franchisors to problem solve at pace with leading industry experts. Our mission is about promoting and protecting franchising and there are businesses, that may indeed be Members of the future, that also need our help now.

Lunch & Learn

On Tuesday, 5th May, we have our second ‘Lunch & Learn’ of the year on Creating High Performing Teams. These events were our introduction to online webinars but we are now seasoned professionals in this arena! To register for this please hop on over to the bfa website at: https://www.thebfa.org/product/lunch-learns-5th-may-2/

I wish you all the very best for the week ahead

Pip Wilkins, CEO, bfa

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