Industry News Centre

CEO Update, 23rd April

CEO Update, 23rd April

Good afternoon, I hope you are keeping well as we all continue to navigate these difficult times. Last week I shared with you details of our British Franchising Survey to assess the impacts of Covid-19 on our sector. The closing date for this is 5pm tomorrow, so I urge you, if you haven’t already, to take a few minutes to please complete this, by clicking the button below:


Please rest assured that as your association, we are listening to your challenges and working to support the whole industry at this time. The results of the survey will be compiled so we can represent to Government where changes are needed for franchising to protect the sector.

The Leading Educator

Next week we will be reducing our Franchise Surgeries from daily to take place three times during the week. These will be Monday, Wednesday and Friday at the usual time of 11am; the schedulas for these can be found below. 

In addition to the surgeries we now have the ‘Franchisor Power Hour’. This was launched last week and will be regular weekly fixture on Thursdays at 4pm. This is an inclusive platform open to all franchisors across the franchise industry. It is a bfa facilitated, open hour, for you to jump in and chat, network and problem solve with leading industry experts and your peers. This week will feature a representative from each of the leading franchise bank units.

Monday 27th April – 11am

Nurturing & Strategic Planning of Talent:
Kim Fleming and James Wilde – Indeed – 

How to nurture talent you hope to retain and developing a strategy to recruit virtually, when you need to.

Wednesday 29th April – 11am

Change Management in Challenging times
Expert panel hosted by Emily Price
How to manage the ongoing changes we face during uncertain times and even make the best of them.

Thursday 30th April – 4pm

Franchisor Power Hour
bfa Executive team & expert panel 

Come armed with your questions for our expert panel or simply soak up the content rich conversation from your franchising peers.

Friday 1st May – 11am

May Day Motivation:
Robin Mukherjee – 2 Circles – 

Increase your teams effectiveness, productiveness and internal business processes, making sure that your business communications are as robust as they need to be.

As much as a lot of our time is focused on responding to the impact of Covid-19 and supporting you, what sits at the heart of the bfa is, and always will be, our standards. Our valuable work in this arena continues with a number of projects to strengthen our core. An updated and easier to absorb version of our Code of Ethics, a new eBook and a new partnership to provide added value to our re-accreditation and upgrade processes, will all be launched later this year.

I believe that every challenge in life presents an opportunity. Myself and the whole team at the bfa are all determined that we can, and will, come out of Covid-19 as a stronger association so we can continue building, protecting and promoting franchising long into the future.
Please stay safe and keep talking. If you need anything please do let me know.

 – Pip Wilkins, CEO, bfa

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