Industry News Centre

Dedicated One Stop colleagues and customers donate 200,000 foodbank meals

Dedicated One Stop colleagues and customers donate 200,000 foodbank meals

One Stop is praising its 10,500 strong colleague workforce and thanking its customers for working together to donate 200,000 foodbank meals since March 2021!

Since 2013, One Stop have raised over £8.8 million for national and local charities and the milestone number of foodbank meals is another accolade that One Stop is proud to have already reached.

“This is such a great achievement and shows how much can happen when people work together for the good of others,” explains Liz Fox, Head of Sustainability & Social Responsibility at One Stop.

With times being particularly challenging over the past couple of years, One Stop has been working on a number of initiatives to make food more readily available to others in the community. This includes joining ‘Too Good to Go’ (https://toogoodtogo.co.uk/en-gb) which is an app-based scheme offering drastically reduced priced food which would otherwise end up in the bin.

Another scheme One Stop has been trialling is OLIO (https://olioex.com/get-involved/volunteer/food-waste-heroes/), which connects neighbours with each other and with local businesses so surplus food can be shared, rather than thrown away. This could be food nearing its sell-by date in local stores, spare home-grown vegetables, or the groceries left in your fridge when you go away. The ‘community heroes’ pick the food up and make it available to others, generally for free.

Liz continues: “We launched OLIO and Too Good to Go trials in 130 stores between June and September 2021 to help us save surplus food waste from landfill and so far we’ve saved the equivalent of 7,000 food bank meals. The success of these trials speak for themselves.

“These schemes not only benefit others with the products that can’t be sold, it also reduces unnecessary food waste which supports minimising our impact on the planet.”

Foodbank provisions at One Stop are also generated by the food bins placed in store where customers can donate a range of products, from pasta and beans to biscuits and drinks. However, One Stop colleagues have also been coming up with their own ingenious ideas to get their customers involved, including Store Manager Debbie Stacey, from Guildford Avenue, Swindon, who launched the ‘Brown Bag’ initiative.

Debbie was finding after Covid lockdowns were lifting, donations to the foodbank bin were reducing, yet the need for people to use them was still there. Debbie’s idea was simple; to purchase brown bags and then pop them by the till for people to fill with products from around the store. 

Working with Swindon Food Bank Collective she discovered the types of products they were short of and on the outside of the bags she then wrote down what was needed – whether it was sugar, soup or baked beans.

Not knowing at the start if her idea would work Debbie explains: “It went crazy! On the first day I set a target for the team to try and fill 15 bags and we filled 70! People could donate from as little as 50p to £2 but we found customers became really generous once they knew what was needed and where everything was going. In just two months we managed to collect 1,000 meals for the foodbank which has really blown us away!”

Word spread amongst many of the other One Stop stores and soon lots of Brown Bags were being filled, up and down the UK and Debbie appeared in One Stop’s ‘Team News’ explaining: “I can’t believe that the company has taken my little idea and shared it with the wider business! I never expected it to be such a success and it’s wonderful to see other stores using the concept and making a success of it too. It really makes me feel proud that we’re making such a difference.”

Debbie is passionate about helping her community and strives hard to assist those around her, knowing that many are in a difficult position through no fault of their own. In the past year One Stop colleagues have donated over 12,000 hours to their communities, with many doing significantly more in their own time.

Another colleague who goes ‘above and beyond’ is Amanda Simmister from One Stop’s Grey Street store in Newcastle upon Tyne store. Amanda has personally experienced the affects that Covid has had on her community, when one of the largest employees in the area laid off two thirds of its staff and put the other third on furlough. Amanda has taken a much more personal approach to help others explaining: “Where people were furloughed or lost jobs, they weren’t always eligible to receive food bank donations as they weren’t on benefits. Yet they needed help more than anyone.

“Others who are eligible don’t want to approach food banks because of their own pride. I know pretty much everyone in the community, so I knew those in dire need and discreetly passed them a bag of food when they came into store. This has been a real-life saver for people and has really helped them get back on their feet.”

Having such a personal touch helps One Stop stand out and a dedication to help others has enabled Amanda and her team to donate over 5,000 foodbank meals since March this year!

The team also utilise products that are on a short sell by date. “Nothing goes to waste,” explains Amanda. “Bread and other fresh produce can go in the freezer and it saves it going to landfill. People need help for all sorts of different reasons and there shouldn’t be so much stigma around it as it could happen to any one of us.”

One Stop will continue to support foodbanks around the UK and the critical work they are doing. Through its community division, which includes its widespread Partnership Programmes, it will also continue with its long-term plan of support between stores and local community groups.

One Stop

Latest News

bfa Monthly Franchise Insights

Free franchising webinar

We use cookies to give you the best possible experience on our website. By continuing to browse this site, you give consent for cookies to be used. For more details, please read our Cookie Policy.