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Drain Doctor going for gold in 2013

Drain Doctor has voiced its commitment to further expand its business and ‘go for gold’ in 2013 at its nineteenth annual franchisee conference.

Staff who attended the long weekend of business presentations and social events in Chester heard a bullish opening presentation from chairman Freddie Mitman, who remains optimistic about sustained growth prospects for the company through the rest of 2013 and beyond.

He said: “At the start of our third decade in business it is essential that as a group we are firing on all cylinders in order to make strong progress. We had great highlights in 2012. We established a breakthrough in acquiring jobs through the internet, national accounts grew by 15 per cent and some positive marketing was done in many areas.

“We are already ‘going for gold’ in 2013 and early signs show that we are already on an upward trend.”

Senior managers from Drain Doctor’s head office gave presentations on various aspects of franchise management, and Olympic rowing gold medalist and inspirational speaker Ben Hunt-Davis MBE also spoke at the event.

Ben talked about the concept of always asking the question ‘will it make the boat go faster?’ – constantly checking to make sure the team is doing the right thing and keeps trying to do the right thing better to achieve gold.

He said: “In order to grow your business, doing the right thing right will probably not be good enough. You’ll need to make sure that you are constantly learning, improving and doing what will take you in the right direction better than you’ve ever done before.”

Among the other speakers at the conference who picked up on the same theme was Mary Kennedy-Thompson, president of Mr Rooter – Drain Doctor’s equivalent in the USA. She stressed the importance of leadership and the need to have a powerful purpose and a passion for what the business is doing.

A number of franchisees were presented with awards for outstanding business performance: 

Franchise of the Year: North West England (Kevin & Dawn Preston and Nick & Lisa Birtles)

Growth Award: Luton (Martin Humphrey)

Growth Award: Bedford (Stuart and Michelle Brock)

Marketing Award: East Anglia (Rob and Sam Simpson)

Drain Doctor Ltd

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