This year’s Expense Reduction Analysts (ERA) annual conference saw the introduction of a new accolade voted for by the franchise network, the ‘Franchisee’s Franchisee of the Year’ award, given to winners in recognition of best practice and excellence for work and services provided to their colleagues.
The inaugural award was shared jointly between Mark Davis, ERA consultant since 2001 and Sue Cooke, part of the network since 2005 and winner of the ‘Project Specialist of the Year’ award in 2010.
Mark was rewarded for creating a data processing model, reducing time spent on analysing client data, while Sue was praised for her professional, courteous and helpful manner at all times.
Mark said: “I am very honoured to have received this award from my peers within the network. It is very encouraging to know that the service I provide to my colleagues is so appreciated.”
Sue echoed: “I’m honoured that the work I do is valued as highly as it appears to be.” When asked about her future plans, she added: “Based on receiving this award I guess I should continue doing what I have been doing for clients and colleagues alike to help me grow my business!”