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Membership History

Associate Member
Joined 2012

Membership History

Associate Member
Joined 2012

Company Overview

Founded in 2009, Bright & Beautiful has quickly established itself as the domestic cleaning franchise opportunity not to be missed. Our core values and reputation for quality, as well as a consistent demand for our premium housekeeping services, have helped us grow to over 60 franchise locations in just a few short years.

Franchise Overview

How would it feel to wake up every morning being in control of your day-to-day schedule? No commute, no office politics, no pointless meetings… sound good?

Well, with Bright & Beautiful, any determined individual can make that dream a reality!

Our franchise model is management based, meaning you will not be doing the cleaning yourself. Your role is to manage and motivate your team of professional housekeepers whilst driving the growth of your business.

With our unique support, this is your opportunity to create the working environment you’ve always wanted…

Most importantly, you are in control of your work schedule. You are in control of growing your business, and we welcome those with ambition! At last, you can make money for yourself and not someone else, with your earnings being representative of your dedication.

Training

You are the business owner. You set your schedule and you manage your team. But as a Bright & Beautiful franchisee there is one key advantage, you are NOT alone.

When you join Bright & Beautiful, you will be enrolled onto our 12-week Sure Start programme. This includes pre-launch training tasks, business planning and a 5-day new franchisee training course at the Bright & Beautiful head office. Here you will explore all aspects of your new business including the systems, software’s and best practices that will ensure you launch successfully.

Our expert team is on hand to provide you with the support and knowledge base you need to grow and maintain your local operation. Bright & Beautiful offers support and advice in:

  • Recruitment
  • Management
  • Marketing
  • Sales
  • Operations

Besides you and your staff, there is another person at the heart of your franchise operation…your Franchise Business Coach. They will work alongside you, supporting you to grow your business, and training you on the tools and procedures that help you to make a success of your business. They conduct monthly business review calls and help you set achievable annual business goals. From the day you start your business you are never on your own!

However efficient we may be, of course, humans can’t do everything. Which is why your business is supported by a full web-based management system to help manage your client enquiries, recruitment and staff. Once more, you will be given access to a comprehensive document library and the Bright & Beautiful operations manual, to ensure that you are always in the know – 24/7 and all year round.

Our community of franchise owners also offers peer-to-peer support every step of the way sharing their wisdom and experiences.

Daily Life of a franchisee

We are searching for talented, hard-working individuals to build and direct their team of professional housekeepers and grow a sizeable business in their local area. Don’t worry, you will not be doing any cleaning yourself, but driving growth as the business owner with the support of our dedicated Head Office team.

Sarah Reeves

Drastically Improving Clients Lives through Excellent Customer Service

After overcoming two redundancies during the recession, Sarah decided to take matters into her own hands. In 2012 she started Bright & Beautiful Aylesbury & the Chilterns and has in turn created a business that is making a substantial difference within her community.

Over the course of her career, Sarah has picked up some valuable skills to take into business. She has received management training within large retail companies, accounts and payroll experience working within a printing company and enjoyed learning the ins and outs of HR, marketing and legal compliance whilst working as a company secretary.  Now Sarah is utilising a career in business to grow a successful Bright & Beautiful franchise.

“I started my business in March 2012” Sarah began “I had previously been made redundant twice in my career, but always wanted to run my own business. I had mooted the idea of this type of business several years prior to finding Bright & Beautiful and knew it was a much-needed service but was unable to give up a full time, well-paying job. Just as I was in the throes of being made redundant my Grandmother died and left me an inheritance. It was a now or never moment, I had the funds, found Bright & Beautiful online and have never looked back.”

Sarah has now positioned her business for growth taking her business out of her home and into a dedicated office. In addition to this, Sarah has created senior roles within her growing team “Our manager has reduced her work load so that she can focus on the teams & quality control. We have also appointed a Senior Team Leader to provide backup for the Operations Manager.” Sarah’s business emphasises scalability of the Bright & Beautiful franchise model, with each franchise owner encouraged to create a structured business capable of consistent growth.

Life as a business owner has proved a rewarding challenge for Sarah she explained “You will have good and bad days, have a back-up solution if you can for everything. You will work like you have never worked before initially, but this is all for you not anybody else. Be decisive, you employees look to you to be a strong leader but always take their opinions on board.”

 

Going Above and Beyond

Sarah and her team have become a trusted partner of the local area council by providing essential cleaning services to vulnerable patients. They currently look after several people with conditions such as schizophrenia, Asperger’s Syndrome, autism, dementia and hoarding tendencies.

The services that Sarah and her team deliver include laundry, ironing, deep cleaning and much more. The team aligns their work with the schedules of nursing and mental health teams, who are providing a unique package of ongoing care, psychological monitoring, safety assessment and counselling during their weekly or fortnightly visits to their clients.

Sarah’s team’s engagement with their customers is both transforming their lives and also enabling Sarah to recruit and train more like-minded housekeepers to meet the ever-growing demand from the council.

Toni Hibbert

Toni’s Sales & Marketing background provided her with a strong skillset to build a successful franchise!

To some, the name Toni Hibbert may spark thoughts of a famous Everton footballer, however in a continued theme of success our Toni Hibbert is the proactive owner of Bright & Beautiful Derby. Starting a business was a natural progression for Toni, having enjoyed a successful career in the Health and Natural Products Industry: “I have been a Sales Director for a national wholesaler of Health Foods and Natural Products and also a Marketing Manager for a vitamin manufacturer. My roles have all been largely sales and marketing related with a passion for natural and ethical products. I studied business and always thought that I would run my own business.  I seem to have spent a lot of my time running other peoples!”

Like many ambitious business people, Toni didn’t lack the drive but more the idea and business model, so she turned to franchising: “I had always had the idea of a franchise in the back of my mind, but the health food industry had me hooked.  It was when I got back to work after having my daughters, I realised that the business felt different. I knew then, that I wanted to be self-employed and started looking for opportunities.  Once I found Bright & Beautiful, I stopped looking!”

She continued: “The brand and the marketing are so appealing, and I find that I get such a positive response from potential clients. I love the fact that I am an ethical employer creating family friend jobs in my local area.”

Despite now being an established franchisee, Toni still enjoys the regular communication with other business owners: “I like being part of something bigger and then at the same time being a business owner.  There are lots of other franchisees all at different stages of business and it inspires me to see how they all operate and contribute to the brand.”

When asked about her biggest achievement in franchising so far Toni expressed how her business has taught her things that not even a successful business career can prepare you for: “I couldn’t say one single thing as are there are so many elements that make up this journey.  It has been a steep learning curve and I am proud of the hard work that I have put in so far to get where I am.  I still have a way to go but even at an early stage, I do have the feeling that I am building something tangible.”

Toni now plans to grow her business further and build on what she has already achieved: “I have long since realised that it is impossible to do everything at once and I look forward to planning for growth and achieving the milestones that I have set for myself.  With the help of my team of Professional Housekeepers, my biggest ambition is to put Bright & Beautiful on the map in Derby and build a reputation for providing a premium service.”

If you think that you have what it takes to run your own business, explore how Bright & Beautiful could support you in realising your ambitions.

Resales

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