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Membership History

Full Member
Joined 1997

Membership History

Full Member
Joined 1997

Company Overview

Domino’s Pizza Group plc is the UK’s leading pizza brand and a major player in the Irish market. We hold the master franchise agreement to own, operate and franchise over 1,200 Domino’s stores in the UK and the Republic of Ireland, serving millions of customers every year.

What’s more, our fun and innovative franchisees are driven to win. Inspired to make each day better than the last, what motivates us all is a passion to deliver a better future through food people love – and have fun doing it! deliver a better future through food people love – and have fun doing it! Whether we’re debuting technology firsts such as our group ordering app functionality or launching delicious new menu items. We’re committed to our customers and focused on making great pizza more accessible, not just on a global level, but here in the UK and Ireland too.

A lot has happened since Domino’s opened its first UK store in Luton in 1985. Supported by a purpose-built head office in Milton Keynes and four dedicated commissaries across the UK and Ireland, we now deliver hot and tasty pizzas to more than half a million people each week, are still growing our locations and customer bases, and looking for more people to come and join the Domino’s family.

Franchise Overview

Trading for over 20 years across the UK, Domino’s has developed an extensive network of franchised stores and committed franchisees. Most franchisees own more than one outlet, and we encourage franchisees to grow their store network and become multi-unit operators. The Domino’s business is built on the entrepreneurial drive and operational expertise of our franchisees, and it’s our job to make sure they have everything they need to provide fantastic service and hot, great tasting pizza to customers, day in, day out.

We are always looking for exceptional new franchisees to join us on our journey of growth. That’s why in 2021 we launched our new franchisee programme Homegrown Heroes, to enable entrepreneurial individuals across the UK and Ireland to join the Domino’s family and run their own store. If you’ve worked for Domino’s support office or in-store before and have operational experience – we want to hear from you. A team of dedicated and experienced Domino’s professionals will provide you with all the support you need from the outset as you embark on this new journey with Domino’s.

We require a minimum of £70,000/ €84,000 available capital at the point of application, with the ability to arrange further funding of up to £300,000/€420,000.

Training

After successfully moving through the selection process, an individual program of support and training will be formulated, bespoke to your needs. This will then be delivered in conjunction with you as you continue to progress through the process toward territory allocation, then discovering, designing, and building your first Domino’s store.

Throughout your journey you will receive specialist cross functional support from all the different departments within our Head Office, ensuring you are set up for success once launch day arrives.

 After opening, you will have the support of a dedicated franchise operations partner, as well as a regional marketing consultant, to help you during your first few months and bring you up-to-speed on the Domino’s ways of working.

We advise the full process, from selection to store opening, can take 9-16months.

Daily Life of a franchisee

As a franchisee you will have full responsibility for your store and your team. You will oversee the training, marketing, standards, and operations within your store. Your day will be full and varied but ultimately, we seek fun loving, customer-focused individuals who will enjoy helping us to deliver our delicious and renowned handcrafted pizzas to even more of our loyal customers across the country.

Scottish franchisee: Lisa Tobias

In September 2004 Lisa opened her first store, became franchisee of Domino’s Pizza in Kilmarnock, and her business has grown steadily since. Lisa now has 13 stores in Scotland, including four busy stores in Glasgow.

 Lisa’s remarkable success to date has been acknowledged with honours including Great British Franchisee of the Year Awards from the British Franchise Association in 2021 and 2008. Aged 34 Lisa was awarded a Gold Franny, an accolade presented to Domino’s top franchisees worldwide. This prestigious award saw her beating off stiff competition from established Domino’s franchisees in over 65 countries.

 

Main motivations for running her franchise: Lisa is an ambitious person who wanted to have and keep expanding a successful business. Her drive comes from a background in gymnastics, where she was number one in Scotland for five years and competed in the UK Championships and all over Europe. She says: “This winning mentality and desire to succeed at such a young age was what set me off, it’s also tough not only being a woman in business but striving to achieve success in a very competitive market.

“Ultimately, I want to be able to provide a nice lifestyle for us and our family and be able to enjoy life to the full by challenging myself and continually trying new things. Initially, having one store was a huge challenge but learning to grow a group and manage area managers and store managers has been our next big step.”

Lisa firmly believes in the Domino’s product and the brand, and the wealth of fantastic franchisees who draw on each other regularly, share ideas and work together to develop such a fantastic brand in the UK and worldwide.

Having worked in each role at Domino’s herself, Lisa has an exceptional understanding of the jobs and how every team member has an impact on products and customer service. A hands-on approach and ‘can do’ attitude mean Lisa’s fantastic team follows her outstanding example and continues to thrive.

Lisa and her 13 stores not only deliver piping hot pizza across Scotland but are also very actively involved in supporting numerous local groups, charities, and events. In addition, she dedicates a great deal of her spare time to encouraging others to develop their business skills.

When Lisa started running her first store weekly sales were approximately £4K per week, and 18 years on, Lisa’s weekly turnover across her 13 stores is £275K. This is down to a combination of sticking to Domino’s tried and test formula, as well as building a strong group of people around her.

England: Kirat Toor

Meet Kirat, the first franchisee to successfully complete the Homegrown Heroes programme and open a new store in Whittlesey, Peterborough in October 2021. After 24 years in the business, he used his drive, determination, and love for the Domino’s brand to venture into the world and franchising and he hasn’t looked back.

 

Take a closer look into this journey in this video above.

 

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Resales

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Domino’s Pizza Group among the first group of companies to have net-zero target approved by SBTi
24 November 2022
Heinz, to launch the sauciest pizza yet. Drizzled with lashings of either Heinz Tomato Ketchup or HP Sauce, the question is… are you red saucy or brown saucy?
22 November 2022
Appointment of Elias Diaz Sese as Chief Executive Officer on an interim basis
21 November 2022

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