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Membership History

Full Member
Joined 2003

Membership History

Full Member
Joined 2003

Company Overview

GoCruise & Travel has been established for over 17 years and offers a great business model that allows you to set up your own travel business from the comfort of your own home. We have over 60 franchisees based all over the UK operating successful businesses using the GoCruise & Travel name owned by Fred Olsen Travel.

Franchise Overview

We are one of the only Travel Homeworking businesses that set you up with your own territory with a population of around a quarter of a million and help support you to run your travel business.

At GoCruise & Travel you really do get the family feel, our relationship with our agents, helping them grow their businesses to success is something that we thrive on as a business. We are fully ABTA and ATOL bonded giving you and your customers the financial protection you need. Your business your choice, you can become a Cruise Specialist, a Luxury Specialist, a Weddings & Honeymoon Specialist or simply choose to sell every type of holiday to suit your customer needs.

Training

At GoCruise & Travel we hold a three-week induction course which will cover all you need to know to commence trading, including:

 

  • Product based on Cruise, Land & Ski
  • System training inhouse and tour operators
  • How to set up your business
  • Sales & Marketing
  • E-commerce
  • Administration & operational procedures
  • Great news is that you receive an experienced mentor to help mentor you through the first 12 months if you would like the extra support.

 

Once you leave our office, training does not stop as you will quickly see:

  • Weekly training webinars
  • Business development calls
  • Online tour operator training
  • Head office support network
  • Buddy systems

Daily Life of a franchisee

As a GoCruise & Travel franchisee you will start off by building a customer database to sell holidays by means of networking within your territory. By networking we mean getting infront of as many people as possible, collecting customer details and sharing your expert knowledge with them – giving them the confidence to book their holiday with you. It’s all about sales and giving your customers a personal, localised service.

Martin Spence

Martin Spence loved travelling, so after 20 years as an engineer with British Airways he bought a GoCruise franchise; that was over six years ago and has never looked back…

The GoCruise franchise means Martin can combine his enthusiasm for travel with his own business, working from home in Farnborough. Having travelled all over the world, Martin has now experienced many different cruises and on his latest adventure he joined a working postal cruise in Norway where the ship delivered the post to local towns on a daily basis.

Martin has the opportunity to sell all types of cruising to all types of people for a whole host of destinations worldwide. From tall ships to river cruising, from family cruises to luxury cruises, from singles to groups, Martin has the facility to book most of the world’s cruise lines and river cruises.

Martin is a cruise expert and offers a very personal service to his customers. They come back to him time and time again because of his service, his advice, his recommendations and his in-depth knowledge of the cruise industry. He will match customers to cruises and will very often offer bespoke packages to ensure the customer gets exactly what they want from their holiday.

Working in a fun industry, Martin has been lucky to have been on familiarisation trips two or three times a year as the cruise lines are firm believers that it’s easier to sell a product that you have sampled first-hand yourself. With the GoCruise software Martin can run his business from anywhere using his laptop, always marketing his business in his local territory and networking at every opportunity.

Martin would be the first to tell you the first year is a challenge, building up your customer database; but with determination, commitment and enthusiasm for hard work he would also tell you that that first year is definitely worth the rewards later on!

Jane Chadwick

“I joined GoCruise as a franchisee in April 2006 and have never looked back! I had been made redundant some 18 months earlier and needed to find something that was right for me. I had always wanted my own cruise business but obtaining things such as an ABTA licence etc. was far too daunting a prospect.

“I looked at many ‘home working’ opportunities but none were right for me. None provided me the flexibility to run my business the way I wanted, to be able to work the hours I wanted to work, and to be able to be totally independent and not tied to promoting any given operator over another.

“GoCruise offered all of these factors and more. I am happy knowing that my business is safe with the backing and support of Fred Olsen travel, is ABTA and ATOL protected, and likewise my clients feel at ease knowing that backing is in place.

“Support and training is second to none and is adapted to individual needs. Ship visits are always in good supply allowing us to experience first-hand and provide a better insight into what makes one ship different to the other.

“I’m very fortunate to have worked in the cruise industry previously and I appreciate the fact that I am left to run my business very much they way I want to, but I know if ever I need help or support with any aspect of running my franchise, the franchise manager and head office team are there to assist.

“Motivation to work from home has never been an issue as I’m passionate about what I sell. Opportunities are there if you want to grab them with both hands. Who would have thought when I started my own franchise, that I would have picked up an award and title of ‘Cruise Sales Person of the Year’ at the UK Cruise Awards 2008 for P&O, Princess, Canard and Ocean Village holidays and been nominated as ‘Agent of the Year Finalist’ at the TTG Travel Awards in 2010?

“Hard work it might have been, but it wouldn’t have been possible without the help and support of Fred Olsen Travel and GoCruise!”

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