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Membership History

Provisional Member
Joined 2021

Membership History

Provisional Member
Joined 2021

Company Overview

Hello and welcome to Guardian Angel Carers,

You want to be your own boss, to succeed and to grow but to feel supported along the way. Ten years ago, I took the leap going from Olympian to business founder and now we’re searching for like-minded, passionate people to share our vision. I know that I could not have achieved my successes without having the best team around me. I believe our franchise family will give you the support you need to thrive.

Our hands-on approach, leading technology and best-in-class tried and tested model gives you the tools and standards to guide you as you build your business.

Now is a great time to start that journey. The care industry is in high demand and recognised as a Top 5 UK growth area. I know from our own recent experience Home Care is a robust sector, able to survive recessions and pandemics. It is also hugely rewarding, offering you the chance to run a successful business whilst giving back and feeling valued.

I’m excited to offer a wide choice of prime UK territories to people who share our values and have the drive and energy to be the best. As you take this exciting new step, I encourage you to choose a great team to support you.  If you think you have got what it takes to win in the care sector, we’d love to talk to you.

Christina Handasyde Dick

Founder, Guardian Angel Carers

Franchise Overview

What we’re made of

We are a team of highly motivated people united by a desire to be an industry leader in Home Care. Knowledgeable, supportive and dedicated, we turn that vision into successful businesses. You can be part of a franchise family that is widening choice and enhancing care for the millions of people who need our help to live independently and happily at home every day.

Proof points

  • A ten-year proven and profitable business model
  • HQ CQC ‘outstanding’ blueprint branch that continues to improve and innovate
  • Hands-on experts available to guide and support you every step of the way, giving you the skills and knowledge you need to succeed
  • A local branch and community presence in your territory
  • Inspiring leadership from double Olympian and entrepreneur Christina Handasyde Dick
  • Offering early, light touch care through to live-in care services
  • Industry leading Care Training Programme
  • Nominated for Great British Care Awards – Care Employer of the Year
  • Advanced approach to technology helping us give better, people-led care
  • Pioneering technology and care partnership with PPP for ‘peace of mind’ care

 

What we’re part of

Care never stops, and more people need our services than ever. The UK Care sector is a top-five growth area. So there is both a need and an incredible opportunity to support those elderly and younger adults who want to live independently at home for longer.
You can now help meet that demand and deliver the highest standards of compassionate care through our proven franchise model, wherever you are based in the UK.

  • 5 million people in the UK will be over 85 by 2035 (Office For National Statistics)
  • The elderly in need of 24-hour care will double in number by 2035 (Lancet Public Health)

 

What we need from you

You don’t have to be from the care sector to become a Guardian Angel Carer franchisee, but we believe it’s important you care about owning a business that can make a difference.

You will need to have leadership qualities that can inspire, drive, innovate, and problem solve at pace. You should also be willing to embrace all aspects of running a home care business and, importantly, support a team whose work is mentally and emotionally demanding but incredibly rewarding.

“Owning a Guardian Angel Carers franchise has changed my life. It’s not as though I’ve got to be work Lou and home Lou – they don’t differ. I’m driven by the same values, with the same goals of positivity, to make a difference and succeed.” Lou Cobban, Franchisee 

Training

In the spirit of Christina’s Olympian values, training and individual coaching is a continual and integral, part of the way we work. It is something we provide for every member of our CareAngel, HQ and franchise family. Every franchisee will also receive the support of an external, independent Coach to support their professional development.

We have created award-winning programmes for care training and employee wellness, available for all members of our team and franchises. We are proud to have been shortlisted for the Great British National Care Awards 2020 ‘Care Employer Of The Year’.

Once we have established that we are the right fit for each other and you start to look more closely at what’s involved, Christina and the team will be on hand to offer one-to-one business insight and personal support to help you do your homework and build your franchise plan. It can take up to three months and our support includes helping you with:

  • Writing your business plan
  • Carrying out due diligence
  • Researching your territory/community
  • Independent ‘homework’.
  • Visits / or virtual participation @ HQ to take part in Care Training
  • Marketing input
  • Financial planning
  • Regulatory guidance

Upon signing our contract, we then stay by your side every step of the way to offer guidance, training and advice as you prepare your CQC registration, recruit your first CareAngels, open your branch and welcome your first clients.

Training, guidance and support are continual in all we do, to improve all we do.

Daily Life of a franchisee

When you open your franchise branch and start to build your client base, your days will be filled with organisational activities, team development, rota and care plans. You’ll also be marketing, developing and nurturing your client and community relationships.

You and your CareAngel team will be delivering a broad range of Home Care services – companionship, shopping, domestic services, personal care, medication, live-in and complex care. You will also offer specialist care for conditions such as Dementia, Alzheimer’s and Parkinson’s.

The majority of your clients will be the older generation. But you will also be assisting clients from age 18 to be supported to live at home independently, plus adults with terminal illnesses in need of palliative and end-of-life care.

You can expect to feel rewarded and energised by the work you do to provided Home Care services to people in their homes, where we know many actively choose and prefer to be when care is needed – because Home Care is happiest.

We recommend you read about our pilot franchisee Lou Cobban to get a feel of the work involved and what it’s like to own and run a Guardian Angel Carers franchise – read here.

You can also sign up to our newsletter to follow the monthly journey of our 2021 franchisees Tim and Alex, as they venture into their first year with us.

“Christina and the HQ Franchise Team will always talk about ‘we’ – ‘we’ are going to do this, ‘we’ will achieve this, ‘we’ will do that. It really makes me feel like we’re a team.”.  Lou Cobban, Pilot Franchise, Spelthorne

Lou Cobban - Spelthorne Franchisee

Lou is the franchisee that got us started. Her career at Guardian Angel Carers has taken her from carer, through leading recruitment at HQ, to business franchise owner of our highly successful Spelthorne home care branch. Now, three years on she’s turning a profit, and investigating new territories.

A franchise good enough for family

When she moved to Spelthorne to be near her grandparents, her research for carers highlighted that there just wasn’t a care agency that felt right. “I realised that I wouldn’t have any other company other than Guardian Angel Carers look after them, and if they weren’t here, I either had to take my grandparents to Chichester, or get Guardian Angel Carers to come here.”

Getting into the Olympian franchise spirit

She needn’t have worried because the dynamic founder of Guardian Angel Carers, and two-times Olympian, Christina Handasyde Dick, (nee, Bassadone,) had already thought ahead. So, when Lou came to ask about how they could make something work, the plans and possibilities for a new business franchise were prepared.

Christina’s energy, first-hand experience combined with her astute business acumen were a big draw. Lou comments, ” I’d looked into how other business franchises work and although the processes appeared similar, what they didn’t have was Christina, or a business built on her values.” 

Making more of your business franchise 

It’s typical of how Guardian Angel Carers goes about its business. Energetic and positive at heart the company believes that enough is never good enough. Lou points out, “there’s always more we can do and ways for us to do better.’ As a franchisee, she knows she can depend upon these standards to support the success of her business.

Covid-19 really highlighted that benefit to her. Guardian Angel Carers HQ has people who know what to do. She could trust their brainpower and resources to react quickly, plan carefully and properly understand what needed to be done for every business franchise branch. PPE came quickly, systems established and additional regulations met, “I knew they would help me to take care of my clients, my CareAngels and me in the safest way. I just didn’t need to worry”. 

Own a business franchise and make a difference 

Owning a franchise is a very supportive way to own a business. Guardian Angel Carers views its franchisees part of its ‘family’. And, you don’t need to be from a care background to join.

Just this month the newest franchisee to sign was a commercial aviation pilot. It is a business that allows talented people to run a business and make a positive impact on peoples’ lives. To give back, which is gratifying both personally and professionally.

“Owning a Guardian Angel Carers franchise has changed my life. It’s not as though I’ve got to be work Lou and home Lou – they don’t differ. I’m driven by the same values, with the same goals of positivity, to make a difference and succeed.”

Start your business franchise with confidence

Guardian Angel Carers HQ branch is a fully-operational home care branch. Tried and tested its model helps franchisees to start with confidence. In a decade it has grown from a team of three to 200-strong. A centre of excellence, with its CQC Outstanding, award-winning training programme, and forward-looking use of enabling care technology, they allow franchisees to offer best practice and services for clients.

Franchisees know that they trust them because they are daily encountering, and have the knowledge to understand, what they too experience.

“There’s always someone in HQ who has the answer because they’ve done this too. It’s invaluable to a franchisee to have that sort of support.” 

Whether from business or care backgrounds, franchisees are encouraged in their strengths and supported to learn and grow their skills where needed. For Lou, with a care background, she uses her monthly meetings with Christina, to go through figures and forecasts, client numbers and operational aspects because that is her area of learning.

“Christina and the HQ franchise team will always talk about ‘we’ – ‘we’ are going to do this, ‘we’ will achieve this, ‘we’ will do that. It really makes me feel like we’re a team.”.  

For those with business backgrounds, the team is more likely to support CQC, compliance, safeguarding and care questions. Whatever, the franchisee needs, Guardian Angel Carers will support them to get the skills they need to succeed.

Early graft for long term franchise success

When you become the owner of a Guardian Angel Carers franchise, you can expect it to take four months to get accreditation and set up. Lou encourages others to use the time to do their homework and take advantage of the one-to-one mentoring from Christina and the team.

During this period, new franchisees will take part in franchise and care training, alongside finding the right location and premises for your branch, doing due diligence on finance, compliance, business and recruitment planning. “You shouldn’t rush” says Lou, ‘this is where you set the foundations that can help your business excel.”

First years franchise milestones

Lou acknowledges that there will be ups and downs as you go through the weeks, the excitement of your CQC registration, getting the keys to your new branch, and recruiting your first colleague. But it can feel that you’re “putting a lot in while the pot goes down”.

Christina and the team, stay connected, mentoring, coaching, guiding and encouraging franchisees to stay focussed, and realistic. They’ve been there too, and know that with patience, the corner will be turned.

“It’s nerve wracking, but then you get your first client, and another, and another. It’s so exciting. The fire gets going, and you feel great. You see money coming in. I was so proud. I was the owner of my own successful income-generating business, doing work that made a difference.”

Taking the leap to fund your business franchise

Raising funds to make your initial investment in your franchise is a big commitment.  “I could have bought a car, or put a deposit on a house,” she says, “but for me, being a mother, I saw it as a long term investment for my daughter and me, to ensure a secure life for us both. Now I have two children, my daughter, and my business.”

Franchisees can usually expect to see a return on their investment with a Guardian Angel Carers Franchise by year three. Lou was able to raise funds privately through a business-minded silent partner. Franchise managers at banks are generally receptive to loans for Care Franchises with up to 50% of the start-up investment and the potential to review. It’s a growing industry, and home care franchises are typically exceeding sales expectations and their targets. Of course, each individual circumstance is different, and anyone considering an investment in owning a business franchise will need to contact their bank directly for expert advice.

Franchise for future ?

As Lou nears the end of her third year, she is confident in her business and care skills. She now plans to re-invest her profits and expand into neighbouring territories to provide home care to more people. Care doesn’t stop, and demand is only growing. “There’s always a time when you need a person. I don’t think there are many other businesses where you can lose ? that personal touch. And, I want to be there to do that.

With encouragement and guidance from Christina and the Guardian Angel Carers team she feels she has all the ingredients she needs to make her business franchise flourish and grow.

“I’m proud of myself. Where I’ve come, what I’ve achieved, the highs and lows. As a business owner, you sometimes have to act alone, but you should never feel lonely. Guardian Angel Carers never makes you feel lonely.’

Resales

We do not currently have any resales available

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