Membership History

Associate Member
Joined 2015

Membership History

Associate Member
Joined 2015

Company Overview

Founded in 1991, Jackson Fire and Security have grown to meet the ever-present demand for property protection with our extensive range of fire safety and building security solutions.

Starting with the humble fire extinguisher we expanded our range of services to include fire alarm systems, intruder alarms, CCTV surveillance and access control. Jackson Fire and Security provide solutions to all of these issues, helping business and property owners to fulfil their obligations to protect their people and premises.

Franchise Overview

Currently operating from our corporate office in north Wales and Cheshire and through our initial franchised outlets, Jackson Fire & Security is well positioned to help more new franchisees develop their new businesses, providing them access to a £3bn marketplace.

Trading for 25 years, and franchising since 2014, Jackson Fire & Security are pleased to provide opportunities with territories available throughout the UK. This is a first-of-its-kind franchise opportunity providing potential franchisees with a stimulating and profitable business model.


A comprehensive initial 20-day training programme is designed to cover every aspect of the Jackson Fire & Security business. The objective of the programme is to ensure that every new franchisee gains the basic skills, qualifications and understanding required to establish and begin growing a successful Jackson business.

Training includes IFEDA fire safety training, security system training and practical business training. A combination of desk, practical and assessment-based training is provided.

Daily Life of a franchisee

Predominantly working with local businesses, you will be building new relationships through networking events, direct marketing and local calls. Working initially from a home office you will manage your engineers’ workload, manage projects and secure new business.

The principal value in the business lies in the regular maintenance of firefighting equipment, fire and security systems, CCTV/surveillance and access control systems. In addition you will project manage the installation of new systems within buildings through your team of engineers and sub-contractors.

Gary Johnson

A former sales and marketing director for a global packaging firm is heading up a fire and security company’s new franchise in Bolton.

Gary Johnson, 44, has already taken on one multi-disciplined engineer and has plans for further recruitment at Jackson Fire & Security.

Its clients in the region include international wet wipe manufacturer Nice-Pak, and Gary is confident his sales and marketing background can assist with the firm’s growth in the North West.

Gary said, “Jackson Fire & Security is well established across the North West and further afield, so the time is right to open a new franchise dedicated to customers in Bolton and the surrounding area.

“I’m looking forward to working with new and existing customers in the region and bringing the company’s expertise and support closer to them.

“Recruiting Ben Stevenson, who excels on both fire safety and security, was a key part of the plan to grow the business.

“Ben is technically strong and very customer focused, which is essentially what this firm is all about.

“With the support of our neighbouring franchises, our partners and suppliers, I have high hopes for Jackson Fire & Security in the North West.”

The new branch, based on Barcroft Street, will cover Bolton, Wigan, Skelmersdale, Bury, and Leigh. It’s the third franchise opened by the fire and security specialists in six months following on from Liverpool and Leeds.

Steve Jackson, managing director of Jackson Fire & Security said, “We’re thrilled to be opening another franchise in the North West, and it’s brilliant to have Gary heading up operations in the region.

“He will be a great asset to us and will play a vital role in increasing awareness of the Jackson Fire & Security brand.”

Founded in 1991, Jackson Fire & Security now has franchises in Liverpool, Leeds, Warrington, Wirral, Walsall, Mold and Cambridge.

It provides a one-call service whereby its engineers service fire and security systems, plus emergency lighting and fire extinguishers during a single visit, to save inconvenience and site attendance fees for customers.

One of the UK’s leading independent providers of fire and security systems, it is NSI gold accredited for fire and security systems. It is also partnered with Siemens to provide clients with a no false alarm guarantee fire alarm system.

Kris Milner

A contract from a multinational construction services firm has prompted an expanding fire & security company to open its first Yorkshire franchise in Leeds.

Jackson Fire & Security has already been praised for its innovative approach to fire alarm and extinguisher maintenance in the commercial buildings managed by its client.

Now, the company has opened a franchise in Chapel Allerton, Leeds, in September. Jackson Fire & Security won the £30,000 annual fire alarm maintenance and reactive services contract against strong local competition. The contract covers 52 properties in an area from Sheffield to Newcastle upon Tyne, including a dozen in the Leeds area.

Jackson Fire and Security is now also regularly commissioned to carry out alarm upgrade works and to supply additional fire extinguishers.

An installation by Jackson Fire & Security of a fire alarm system that guaranteed no false alarms would save the owner of a commercial office block lost time and maintain productivity.

Previously, the tenant would seek to counter charge for loss of business each time a false alarm was triggered and staff had evacuated the building.

Jackson Fire & Security Leeds franchisee, Kris Milner said, “We’ve got off to a flying start in the city with this contract. We’re confident that our competitive pricing and prompt service will win us more.”

The contract includes fire extinguisher servicing, dry riser system servicing, fire alarm maintenance and monitoring, and public address and voice alarm (PAVA) system servicing.

Jackson Fire & Security is one of the UK’s leading independent providers of fire and security systems. Formed in 1991, it has franchises in Leeds, Liverpool, Warrington, Wirral, Mold, Bolton, Walsall and Cambridge

It employs 35 people across the six UK branches. Formed in 1991, it has built a reputation for quality, reliability and service, and is NSI gold accredited for fire and security systems.

Lee Fowler

Lee Fowler knew all about Jackson Fire and Security as he’d worked for them as a Project Manager for three years before launching his Wirral-based franchise in May 2014. While he didn’t know a great deal about franchising, his experience with the company meant he was confident he’d get the support he needed to make sure his franchise business become a success.

Lee had also previously worked as a service manager for another Wirral-based security company so, combined with his time at Jackson Fire and Security, he felt very comfortable taking on the franchise.

He says ‘I was already effectively doing the job in-house so I knew the challenges for me were going to be more about learning how to run my own business and building my client base. But I’m very independent and I was keen to be my own boss. I was ready to put the work in to succeed and the franchise gave me the perfect opportunity to make it all happen.’

Knowing the industry beforehand helped Lee get the business off the ground quickly. He’s received ongoing support and has established a good customer base. Now he’s been running the franchise for a while, what does he like about it in particular?

‘It’s very difficult to choose one thing. I like the flexibility and variety that comes with the work and I like knowing I have the support of a well-established company who have an excellent professional reputation. They have the highest possible industry standards and accreditations and that doesn’t just give our clients peace of mind; it also means the franchisees know they can get great advice and draw on the best possible support and expertise when they need it.’

Luke Smith

After over 20 years of travelling the world working in the oil and gas industry, engineer Luke Smith has returned to the UK and opened the Guildford branch of Jackson Fire & Security. Based in Guildford, the branch will operate throughout Surrey, Sussex and Hampshire.

As a chemical process engineer Luke (45) has worked all over the world in the Middle East, Far East, New Zealand and Germany. Latterly he worked for Petrofac in UAE as Principal Processing Engineer.  However, he was looking for a change of direction and a more stable career path given the recent volatility of the oil and gas markets.

I looked at various opportunities and Jackson Fire and Security stood out. They are well-established with a great brand and  fantastic reputation in the industry. The company provides a vital service which people need to protect their property and businesses. It also gelled with my previous experience and allows me to utilise a lot of the engineering and health and safety knowledge I already had.”

“We are reaching out to local businesses to show them what we do and the cost-savings that can be achieved. We’re getting out there and networking to grow our client base in the area.  We’ve recruited local engineers with expertise in both fire and security systems in order to provide a complete package of services.” 

Steve Jackson, managing director of Jackson Fire & Security said: “We are delighted Luke has joined us to launch Jackson Fire & Security in Surrey. He has a solid background in chemical engineering and fantastic technical skills which will be a huge asset to the company.”

They provide a one-call service whereby the engineers service fire and security systems, plus emergency lighting and fire extinguishers during a single visit, to save inconvenience and site attendance fees for customers.

One of the UK’s leading independent providers of fire and security systems, they are NSI gold accredited for fire and security systems. Jackson Fire & Security are also partnered with Siemens to provide a fire alarm system with a no false alarm guarantee.

Sam Gale

From repairing tanks in the desert to installing fire and security systems is quite a leap of faith but it’s one that Sam Gale, who recently opened the Walsall franchise of Jackson Fire & Security, has been pleased to take.

Sam was a Lance Corporal in the Royal Electrical and Mechanical Engineers (REME) where he trained as a mechanic having previously worked as an electrician working primarily on tanks. Since leaving the army after seven years’ service he has worked as a health, safety and fire consultant most recently with Bureau Veritas.

He explains: “I really enjoyed my time in the army and the training I received there was world class. In civvy street I was looking for an opportunity equally challenging and one which would use my technical skills to the full. Jackson Fire & Security ticked every box.

“I now plan to meet with as many local business owners as possible to show them what we do and the cost-savings that are possible, there is huge potential around this area. I will also be recruiting more local engineers in the near future, I have already taken on one engineer and plan to have a least two on the road as soon as possible.

The new franchise, based on Bridge Street, will cover Walsall, Lichfield, Tamworth, Sutton Coldfield, Cannock and the surrounding areas.

Steve Jackson, managing director of Jackson Fire & Security said: “Sam’s background in the army and his professional training as an electrician and mechanic made him a perfect candidate to run our Walsall franchise.  His technical knowledge is first class and he is a real asset to the company.”

Mike Billington

A safety specialist has opened a franchise in Liverpool with an ambition to grow and hire more staff from the city.

On board with the new Jackson Fire & Security expansion, is well-known Liverpool businessman Geoff Billington who last year sold the Bootle-based marine safety company ISP which he co-owned.

Geoff’s son Mike brought in his father after becoming branch director and returning to his roots after many years on the road as a national sales manager.

Jackson Fire & Security has built up a strong reputation for installation and maintenance of fire and intruder alarms, extinguishers, CCTV and emergency lighting.

A key member of its Liverpool team will be engineer Mark Dillon, who has worked in the industry for 11 years with ADT.

Mike Billington said, “Jackson Fire & Security has become a well-known brand and we are delighted to be opening its branch in Liverpool.

“Liverpool is such a developing city that I believe there is going to be a rising demand for our services.

“Within 12 to 18 months, I want us to have been so successful that we have new premises with more jobs, in the office and on the road, for local people.

“We have had the right level of support from the head office whether it be for finance, marketing or recruitment to ensure we can make this happen.”

He said, “The key thing is that we offer a local service. I am going to have dedicated Liverpool engineers who can respond to calls quickly and offer the personal touch.

“We will also be launching our Switch campaign in which businesses can save money by coming to us for all their fire and security services.”

Steve Jackson, managing director of Jackson Fire & Security, said, “Opening a Liverpool franchise is an important step in the development of our company and I am delighted that its operation is in the hands of such an experienced team.

“We are already a recognised brand in the city but this will give us a firmer foothold. Liverpool is taking off and I want us to be part of its exciting times.”

Jackson Fire & Security employs 35 people across franchises in Liverpool, Warrington, Wirral, North Wales, Cambridge and Leeds.

Formed in 1991, the franchise has built a reputation for quality, reliability and service and is a NSI and Siemens; gold-accredited partner for fire and systems.

Nigel Knowles

Nigel’s job required a great deal of travel and he started to feel ready to do something closer to home. This, combined with his increasing desire to be at the helm of his own business, led Nigel to see what options were available to him.

Why franchising?

Nigel had given the idea of running his own business serious consideration over the years, but he acknowledged that his specialist area of expertise would have led him to develop a niche, high-end product which would have been challenging to get to market. He recognised he was just never going to do it, and so he started researching franchising.

“I reflected on my skills and strengths and, even though I felt confident in my sales, service and general business skills, I acknowledged that it’s quite a leap from being an employee to being your own boss.”

“Investing in a franchise would give me a business in a box, so to speak, and that’s what initially drew to me to consider franchising.”

“The reassurance that having a ready-made business provides when you’re considering leaving employment is significant. To me, a franchise seemed like a much better option than starting from scratch on my own.”

The Northern Franchise Exhibition

Having seen an advert for The Northern Franchise Exhibition, Nigel booked his free ticket and, on returning from yet another long business trip abroad, he attended the Saturday of the two-day event in June 2016.

I went to the exhibition to understand more about franchising and to find out who was offering what. I’d done some research on franchising itself but had a completely open mind about what could be the right brand for me. 

“As well as attending some seminars, I went around filling a bag with information and spoke with all sorts of businesses: cleaning, estate agency, fitness and education. It was at the exhibition that I came across Jackson Fire & Security for the first time, and I had a good initial discussion with a senior member of their team at their stand.

Why Jackson Fire & Security?

Nigel established in his discussions at the exhibition with Jackson Fire & Security that there were clear synergies between his career so far and this particular business.

“It was immediately apparent that my background and experience with technical products meant I was a good fit for this business. Although the products are very different to what I’d been working with, the principles were the same, and my skills were transferable.”

Nigel was also impressed with their business model and the clear focus on delivering excellent customer service, so when he received a phone call after the event inviting him to attend a discovery day at the Jackson Fire & Security head office, he jumped at the chance.

The discovery day cemented my interest in this business and, as I learned more and more about it, I was sure this was the right franchise for me.”

Making the leap

Having attended a discovery day and signed an NDA (non-disclosure agreement), Nigel was able to continue his due diligence, getting access to more head office staff and also existing franchisees.

In December 2017 he signed on the dotted line for the Warrington franchise. He participated in the six-week training plan which involved spending time at Jackson Fire & Security head office and out in the field with engineers.

Nigel started formally trading in April 2017, having recruited an engineer who would be out in the field while he focused on the business development side of things as Branch Director.

The first year

Nigel had realistic expectations of his first year in business and is pleased with his progress.

“The first year in business is always going to be the most challenging, even when you take on a franchise. You need to put in some hard work, but it’s so much easier to be motivated when all your effort is to benefit your own business, your staff and customers.” 

“The fire and security industry brings some unique demands in terms of accreditation and qualification standards, so the learning has continued with external training and qualifications, but Jackson have provided plenty of support with this aspect.”

“It’s great to have a team available at head office to answer questions, and the network of other franchisees with whom to pool knowledge and experience.”

Being your own boss

Now that Nigel has got his franchise established, he’s looking forward to expanding his team and to growing his revenue. He reflects: “With this franchise I am officially my own boss. While it is expected that you work within the franchise model, there is so much scope to stamp your own personality on the business. The day-to-day operations and how you deal with your customers is entirely down to you.”

One of the things I disliked about the big corporate I worked for, was that it felt like revenue came before service. Now I can give the high standard of customer service I expect, and I can be a leader to my customers and my engineer.”

“It’s also fantastic being in charge of my work schedule. There is flexibility there which you just don’t get as an employee, and you can make decisions about what tasks and actions will benefit your business and you. It is your decision how you do things and when you do them.”

“For me, finding a franchise that allowed me to draw on my experience, expertise and passions has been the perfect way to become my own boss and to build a business I am proud of.”

Jackson Fire and Security meets every facility’s need for working fire safety, including fire alarms and fire extinguishers, and robust security equipment, including intruder alarms and CCTV security systems for business. You can meet them on stand E130 at The Northern Franchise Exhibition on 22 & 23 June at EventCity, Manchester.

Find out more about the upcoming Franchise Exhibitions held in exclusive partnership with the British Franchise Association, and book your free tickets today using promo code JFS1 at FranchiseInfo.co.uk.


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