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Membership History

Provisional Member
Joined 2011

Membership History

Provisional Member
Joined 2011

Company Overview

Not JUST another franchise: As the shutter market leads the way as the fastest growing window covering on the market, we at Just Shutters lead the way with our franchise offering. We are so confident you will make a success of your new venture and meet your goals, we will return your franchise fee when you do so. We also support you with the best possible start by contributing significantly toward your marketing launch

Just Shutters are plantation shutter specialists, offering the widest range of interior window shutters on the market including some exclusive ranges. Our quality and service are second to none which is why we have earned an unsurpassed reputation in the industry and why we offer a lifetime guarantee on our products.

We pride ourselves on offering the care of a local business, combined with the quality of service

and support of a national brand. This has gained us true brand affection and customer loyalty.

It is our attitude to exceptional service and customer care that has resulted in a Check-a-Trade score of 9.9 out of 10 from around over 1,400 independent customer reviews across the franchise network. All our franchisees benefit from the hard earned reputation and brand awareness built over the years.

Franchise Overview

Just Shutters have been franchising since 2010 and are accredited members of the bfa. With large, scientifically-calculated territories that mirror the core business in Bournemouth, we have established franchisees covering the South West, Kent, Buckinghamshire, Hertfordshire, Hampshire, Sussex, Surrey, Wiltshire, Bath, Cheshire, Birmingham and Nottinghamshire.

We are looking for like-minded, motivated people who are keen to invest in establishing their own local Just Shutters business in their area. We support all our franchisees with a fantastic package ensuring the perfect foundations for a new business and long term support for growth and success.

Training

We are invested in the success of your business. We offer comprehensive personal support, tailored to your strengths and weaknesses, we work to ensure you have the highest chance of meeting your objectives. We offer:

  • Initial training at our franchise training centre and showroom in Bournemouth
  • A dedicated franchise sales manager who works with you to obtain your goals
  • Ongoing onsite mentoring and business development support
  • Proven, measured and highly successful marketing campaigns
  • A large scale highly effective marketing launch and ongoing support
  • Cloud-based integrated business management systems
  • Head Office functions including call handling, appointment setting
  • Assistance with accounts and admin
  • Network, training and seminar events and opportunities
  • Personalised sales pack, tools, uniform, literature
  • Personalised web pages on our website ranking #1 in Google for hundreds of key terms
  • Access to beautiful fully branded vehicles

Daily Life of a franchisee

A high-end home-based van franchise, your local Just Shutters business will specialise solely in Plantation Shutters, a growing ‘recession-resilient’ sector of the window coverings industry. You will enjoy the freedom and flexibility of working your own exclusive territory local to you, in our wonderful customers homes.

Each day is different, enjoying the benefits of meeting new people in their homes and helping them make the very most of their rooms. Adding light and space and value to customers homes gives you a great sense of achievement and hearing customers great feedback is always a boost. Whether you are helping design the perfect shutters for a lovely new customer or finishing a room to perfection with an installation, each day has its own unique rewards.

Our most successful franchisees have excellent people skills and enjoy the reward of feedback from happy customers. Although basic DIY skills are a plus, they are far from essential and training and ongoing support is provided, as our existing franchisees will confirm!

David Stansbury

David Stansbury had worked in maintenance and engineering for 30 years. In his last employed role, he was in charge of a 10-strong team, but when the company announced it was closing its premises near David’s home in Edenbridge, Kent, he didn’t fancy relocating to the Midlands. In any case, he’d grown tired of the job, wanted a better work/life balance – and quite relished the prospect of trying something new.

David explains: “I just wasn’t happy in my work anymore. Being my own boss provided the solution, but I didn’t want to work in engineering any more. I did some research into franchising – I thought it best to go with a proven business model. I looked at a few car repair franchises, but then I came across Just Shutters on the bfa website and I was very impressed.”

David visited the Just Shutters website and liked what he saw, so he decided to find out more. “I arranged an informal meeting, which went very well and made me feel even more confident that it was a good opportunity.

“I was searching for a mobile franchise opportunity with excellent prospects and Just Shutters ticked all the boxes. One of the key advantages is you’re given a big territory, which wasn’t the case with other franchises I came across.

“I like the approach that [Just Shutters Directors] Chris and Helen Rocker take. Even though they run a highly successful franchise network, it has the feel of a family business. In October 2012, I started my own franchise operating in Kent.”

Trekking is grandfather David’s favourite hobby. “I haven’t had much time for it lately – because of work – but I’ve scaled Kilimanjaro, Machu Picchu, Ben Nevis and Snowdon.” He’ll no doubt be hoping his new business scales similar heights!

David would like to quickly establish and grow his business, and possibly employ a fitter in the near future. “My wife is doing shift work at the moment too, which isn’t ideal, so hopefully she’ll be able to come on board at some point. I’m hoping my new business will provide a better quality of life for us both.

“I researched Just Shutters and liked what I saw – it’s a great product and brand. I see this as a good opportunity to improve my life and run my own successful business. If, like me, you’re looking for a new challenge and more variety in your working day, Just Shutters could be just the thing for you too.”

Andrew Cook

Andrew started his Just Shutters business covering Exeter and the South West, back in April 2011. He had previously been running a car body repair business in Hertfordshire for ten years. Andrew started at the tender age of 24, first as a franchisee and subsequently as his own business. Ten years later, at 34, he decided it was time for something different. He needed a fresh challenge, and sold up.

Andrew explains: “I needed a change of working environment. I hadn’t had a proper holiday for five years, so after selling the business, it seemed like the right moment to step back, take stock and enjoy some well-earned time out. I bought a motor home, headed west with my surfboard and mountain bike and enjoyed a six month break."

After the break, plenty of surfing, running and mountain biking, Andrew was ready to recalibrate. He enjoys a personal challenge, and knew from past experience he would be more motivated working for himself again.

Just Shutters was immediately attractive to Andrew and after a meeting with Just Shutters directors Chris and Helen Rocker, master fitter Kate Papiernik, and fitter Martin Rogaluk, Andrew was convinced this was a great franchise opportunity.

Andrew had enjoyed his break down in the South West so much that, when he realised the Exeter and South West territory was available, he decided to relocate from Hertfordshire to setup his new Just Shutters business.

Andrew has now set the new goals. His plan is to grow to have two more vans and employees and “take the South West by storm”. He is also looking forward to a better lifestyle balance working and living in the South West, and making at least some time for surfing.

“I’m independent, and I knew I’d work harder with my own business again," he says. "I know how a franchise works and enjoyed building my smart repairs business, but the work was getting harder, margins tighter, and breathing in the paint fumes was having an affect too. I wanted a change of lifestyle and a ‘cleaner’ business.

UPDATE - October 2012
Since starting his business, it’s been a busy 18 months for Andrew – but he wouldn’t have it any other way.

“I’ve absolutely no regrets,” he enthused, “since starting the business things have built steadily month by month. Going to county shows has brought many orders and I get a fair amount of referrals from satisfied customers, of course. I get a lot of enquiries each month and the conversion rate is really good. People really like the quality of the product.

“It takes time to establish a brand in a new location and now Just Shutters is more well-known than when I started the business. The thing about my area – and probably a lot of other places – is people prefer to buy from local businesses rather than the large national companies.”

Placing display advertisements in interior design shops is a marketing strategy that has paid off for Andrew. He adds: “I’ve had a quite a few orders that way. I wouldn’t say I have a typical customer; it’s people of all ages and from a variety of backgrounds. Some are improving their homes; others are first-time buyers looking to add some ‘wow factor’. Many people choose shutters rather than curtains and blinds, which they view as ordinary and even a bit old-fashioned.”

Andrew loves living in Devon. He added: “It’s a lovely place and there’s so much to do down here, including surfing, which is one of my passions. At the weekend, I can go cycling in breathtaking countryside or walk my dog in Dartmoor or visit Cornwall. It has been a big change for me, but I’m glad I made the move.”

So what has been the biggest lesson he has learned while running his businesses? “The importance of attention to detail,” he says. “If you follow the Just Shutters processes to the letter you can’t go wrong. That’s not just about fitting the shutters; it’s everything, from providing quotes to after sales support. The initial training you receive from Chris Rocker really is fantastic – it covers everything.”

Andrew is optimistic for the future of his business. “We all know money is tight at the moment because of the economy, but things are good for my business and I think that will only get better when the recovery starts,” he concluded.

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January joy for Just Shutters
5 March 2013

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