Hub Care Support

Hub Care Support

Emerging Member
– Joined 2021

Forget long hours, poor carer pay and difficulties recruiting and retaining staff. There is a new way to run your own care franchise. Hub Care Support’s pioneering business model is turning the way we think about care on its head, empowering you to run an ethical, rewarding business which can really make a difference.

How is Hub Care Support transforming the industry?

Service users aren’t our customers, the carers are; at Hub Care Support, we call them Personal Assistants (PAs) and we help them achieve the hourly rate they deserve; have control over their hours and who they work with; and give them the support they need to deliver the care their service users need.

Instead of drawing from a bank of care staff which is always changing, Hub Care Support carefully listens to and understands the needs of service users and provides them with a range of suitable profiles of PAs from The Hub community to choose from. PAs can then provide a wide range of services tailored to suit the individual needs of their clients, from personal and domestic care, and help in getting to appointments, through to social support and companionship.

Most importantly, however, service users always see the same person, giving them greater stability, consistency and trust in the care they receive, and allowing them to build meaningful relationships with their PAs. The kind of personal contact that has been shown time and again to be essential to both physical and mental health.

As the PAs are self-employed, not on zero-hour contracts, they can enjoy:

  • Better conditions
  • Greater job satisfaction
  • Better pay – around 100% more than agencies
  • The professional respect they deserve.

In addition to this their Service Users can expect to pay up to 40% less than via conventional care models and you will still enjoy a fair, and ethical, return on your investment.

As a Hub Care franchisee, you’ll benefit from:

  • A hugely rewarding career
  • Seeing your business positively impact and even change people’s lives in your community.

This is your chance to build a rewarding new career dedicated to bringing positive change to the lives of those in your community – and to your own.

The care sector in the UK is in crisis, and is failing those most in need, but it doesn’t have to be that way.

Why choose Hub Care Support?

Hub Care Support provides:

  • Full training on every aspect of your new business.
  • Ongoing support every step of the way.
  • Excellent staff retention.
  • Bespoke IT systems
  • Run your business from anywhere and enjoy a more flexible work-life balance.

“I’ve always dreamed about owning my own care company. With Hub Care Support’s help, suddenly I went from ‘one day”’ to ‘today’!” – Amy, W. Herts


Little or no hands-on care experience? No problem!

Our comprehensive training programme is designed to help you benefit from all the skills and expertise needed to get your business off the ground from day one.

We’ll teach you how to run a successful and rewarding care business using our pioneering model, gain a better understanding of how the industry works, and develop a deeper appreciation of how self-employed Personal Assistants work.

With you every step of the way

When you become part of the Hub Care Support community, you’ll be part of a larger family who can you can rely on to give you expert guidance and support any time you need it. You’ll also benefit from use of our bespoke IT systems to help streamline your business and allow you to focus your time where it matters most. We have also developed comprehensive recruitment processes to help you find and retain exactly the right PAs for your team.

“Hub Care Support really are pioneering a different kind of care. I couldn’t have done this on my own. It’s one the biggest reasons I decided to choose Hub Care Support.” – Bukky, Milton Keynes & Beds.

Our ‘ideal’ franchisee

You need to be someone who is caring, compassionate, and genuinely interested in making a difference in your local community. You should have good organisational skills, a willingness to learn our systems, and have the dedication necessary to build your own successful business.

Above all, we are looking for people who show they have both a business mind, and a community heart. Working closely with those in your community, as well as your PAs, is essential in starting and growing your business, so you need to be confident in interacting with people face-to-face.

We can teach you the skills needed to run a successful care company, but that devotion and desire to your community has to come from you.

The Investment

This home-based business has a lower investment with the total initial investment being just over £40,000, including VAT, the franchise fee, the home office set up and your working capital (which will vary subject to individual circumstances and business plan).

While Hub Care Support does not offer direct help with finance, there are a great number of third-party options for funding available for a franchise like this with a proven business model and many years of successful trading. We are more than happy to discuss these options with you and give you any advice we can.

Franchisees following the Hub Care Support model can expect to generate a healthy net profit from year one. The Hub carries an exciting investment opportunity, with the prospect of scaling the business to employ a team of staff and occupy multiple territories

With low start-up costs, and excellent returns on your investment, the Hub Care Support business model proves that it is more than possible to enjoy both a profitable business and help provide the highest quality of care to your local community.

What will I do as a Franchisee

Everyone has a different motivation for going into business for themselves. Whether your driver is to be there for family milestones, have more time to spend doing the things you love or to support yourself financially, Hub Care Support could be your answer.

Whatever your driver, we are committed to helping our franchisees find the balance that works for them.

A day in the life of a Hub franchisee could look like…

  • Spend the morning at your leisure
  • 09:00: switch your phone lines on and respond to any enquiries which may have come through overnight
  • 10:00: service user phone calls to understand their care needs
  • 11:00: develop and publish promotional content for social media
  • 12:00: meet with a prospective Personal Assistant
  • 13:00: take a leisurely lunch
  • 14:00: time allocated for networking – local group or relationship management with local hospices and charities etc.
  • 16:00: service user phone calls to understand their care needs
  • 17:00: wrapping up for the day – leave the office and enjoy your evening

Hub Care Support has capacity for business growth, providing the opportunity for you to expand your business to employ a team to manage the day-to-day administration of the business, whilst you work on further expansion and business development.

Key Information

Start-Up Cost:


Franchise Type:


Sector Type:

Care services

Investment Type:

Management Franchise



01494 774888

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