Zerorez is a pioneering carpet, tile and surface cleaning company that has been delivering outstanding results for over 30 years.
Founded in the United States in 1993, Zerorez was built on the vision of providing a cleaner, healthier, and more sustainable way to clean carpets, tile and grout, upholstery, and hard surfaces. Traditional cleaning methods, such as using soaps and detergents, often leave behind sticky residues that attract more dirt over time.
To avoid this, we created our proprietary Zr Water cleaning solution. This breakthrough cleaning technology delivers superior results, uses no harsh chemicals, and leaves zero sticky residue behind – meaning customers’ carpets and surfaces stay cleaner for longer.
A proven international franchise
We first began franchising in 2001. In that time, the Zerorez name has grown to become highly regarded in the sector across North America.
In 2023 we wrote a new chapter in our history by launching in Watford, England – our first international franchise outside of North America.
Our maiden UK franchise has been a huge success, demonstrating the strong demand for our high quality, premium cleaning services. We are now seeking ambitious entrepreneurs to join us and meet this demand by opening up franchise opportunities across the country.
Our franchise model
We have designed our franchises to be simple to run. You will start out by providing services from a single van, which is fully equipped with all the Zerorez tools and technology needed to carry out the very best cleans.
As the business grows and becomes established in the territory, franchisees have the opportunity to expand their operations by adding more vans, services, and building a team of employees.
One of the unique aspects of our franchise opportunity is that no prior experience in cleaning or business management is required. Our comprehensive training and ongoing franchise support system covers all aspects of running and growing the business.
This scalable model is perfect for ambitious entrepreneurs who want to grow a high-value business at their own pace.
What sets Zerorez apart
● Huge sector: In 2019, the UK cleaning industry was valued at £58 billion and has registered year-on-year growth since 2010
● Proprietary technology: Our cutting-edge cleaning technology cleans carpets and surfaces better than anyone, giving your franchise a distinct competitive advantage in this booming market
● Residential and commercial customers: Whether you’re cleaning homes, offices, or commercial spaces, our reputation for innovation and reliability will help you build a strong, long-lasting customer base
● Forward-thinking franchisor: We are a professional, modern brand in an old-fashioned sector. We are app-based and leverage the latest tools to keep you at the forefront
How to find out more
If you’re ready to explore this incredibly exciting opportunity to become part of the Zerorez UK family from the outset, getting started is easy.
Simply get in touch with our Managing Director, Bev Regan, to discuss the opportunity in greater detail and request a copy of our franchise prospectus.
We believe thorough training and ongoing support are essential to franchisees’ success.
As a new Zerorez franchisee, you will receive comprehensive guidance on all aspects of running your business from the day you sign your contract. Our training programme covers everything you need to know – including core operations, customer service, marketing, and financial management – so you can confidently launch and expand your business.
Initial in-person training and onboarding
Your journey begins with an intensive, hands-on week at our head office in Watford.
Here you will shadow the team to gain an in-depth understanding of both the customer-facing and behind-the-scenes aspects of the business. The agenda includes:
● Financials: Tracking revenue, managing expenses, and maximising profitability
● Marketing: How to effectively attract customers in your territory and leverage the Zerorez brand name
● Setting up your franchise: Essential purchases and the key steps to get your operations up and running
● In-field experience: Spending time out on jobs in a Zerorez van, observing our first-class service delivery
Pre-opening weekly calls and site visit
Following your initial training week, you will enter the pre-opening phase. Here you will benefit from structured weekly calls, working through your NOW! Document to ensure everything with the franchise setup remains on track ahead of launch.
During this pre-opening time, the head office team will also complete a site visit to review your location and assist first-hand with any issues or questions you have.
Three-day in-person training programme ahead of launch
As you approach your franchise’s launch date, you will return to our Watford head office for an additional three days of advanced training.
This second phase of in-person training has a deeper focus on operations and customer service. On these days you will:
● Spend more time in the van on customer jobs to hone your skills and master how to deliver the quality customer experience Zerorez is known for
● Review your marketing and financial plans to ensure everything is in place for a successful launch
On-site assistance for launch
When it’s time to officially open your doors, the Zerorez head office team will be there in person to support your launch.
This on-site assistance enables us to answer any last-minute questions, help handle any unexpected issues and ensure a smooth start to your franchise.
Ongoing training and development post-launch
Our commitment to your success doesn’t end after launching.
Once your Zerorez franchise is up and running, you will benefit from continuous support to help you reach key milestones, such as breaking even and moving towards profitability.
In the initial months, weekly calls with our team will cover your progress, resolving challenges, and building a solid customer base.
As your franchise becomes established, these calls will gradually move to a fortnightly and then monthly schedule. This gives you more autonomy whilst still providing essential, consistent guidance.
As a Zerorez franchisee, your day-to-day activities offer a rewarding mix of hands-on work, customer interaction, and business growth opportunities.
Starting with a single van, you will initially spend much of your time directly delivering Zerorez’s carpet, tile and multi surface cleaning services to residential and commercial clients. You will be responsible for ensuring each job meets the high standards Zerorez is known for.
Daily tasks are generally a mixture of the following routines:
Deliver exceptional service
Each day is built around your schedule of customer appointments, taking you to homes, offices, and other commercial spaces.
Customer satisfaction is absolutely critical to your franchise’s success, so approaching each job with enthusiasm and motivation is vital. You are the working face of your franchise, so your dedication to exceptional service will help generate repeat business and positive referrals.
Marketing your franchise locally
Our head office team supports all franchisees with various marketing initiatives, but you will complement these campaigns with targeted local marketing efforts in your territory.
This might include distributing marketing materials such as leaflets and brochures, engaging with local businesses, or participating in community events.
Dedicating regular time to marketing your business will increase brand awareness in your area and attract new customers – who are likely to have a long customer lifespan through repeat services.
Building relationships with commercial clients
Developing relationships with corporate customers is another key focus of your day-to-day activities.
By networking and establishing strong connections with local businesses, SMEs, and workspaces, you will eventually create a steady stream of lucrative work that provides reliable income. Corporate clients also tend to generate long-term relationships, giving your business a strong foundation for continued growth.
Growing your team
As your business grows and demand for services increases, you will begin building your team to handle more work and manage other aspects of the business.
This could include hiring an additional cleaning technician to increase your capacity, or bringing in a customer service or marketing assistant to help manage enquiries and promotional efforts.
How you structure your team is up to you, allowing you to shape your franchise to match your management style and growth goals.
Once your business reaches a certain level, you will likely consider adding a second van. This allows you to serve more customers, reach new areas, and ultimately increase revenue over the long-term.
Hitting KPIs with head office’s support
With the head office team always available to provide guidance, working in and scaling your Zerorez franchise is an immensely exciting proposition.
Your days will be varied, but as each day passes, you will be building a high-value asset that grows at your own pace.
