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Heritage Healthcare Cardiff wins ‘Homecare Services Employer of the Year’

Heritage Healthcare Cardiff wins ‘Homecare Services Employer of the Year’

Heritage Healthcare Franchising Limited is celebrating the fantastic news of its Cardiff office winning ‘Homecare Services Employer of the Year’ at the Cardiff and South Wales Prestige Awards 2020.

Heritage Healthcare Cardiff has been delivering care and support since 2014, providing their first care call on Christmas Day. Managing Director of the branch, Jameela Kotawala, was the first franchisee to join the Heritage Healthcare network and has built an outstanding reputation within her community.


Whilst continuing to support vulnerable clients the COVID-19 pandemic, Jameela and her management found out about their award win from the hosts, Corporate LiveWire.

The Cardiff and South Wales Prestige Award recognises small and medium-sized businesses that have proven to be the best in their market. A set of judges decide which businesses demonstrate strengths in areas such as a quality, service excellence and sustainable methods of working, and this year, Heritage Healthcare Cardiff was named the winner for ‘Homecare Services Employer of the Year’.


This fantastic achievement is due to the thorough recruitment and the first-class support the home care provider delivers to the care team to enable them to provide dedicated home care service to clients. Following the announcement, a representative from Corporate LiveWire, commented on the nomination, saying “It looks like you have invested a lot of time and effort in helping your team achieve their goals and clearly enjoy their work. We’re very pleased to recognise you.”


“It has been amazing to win this award,” said Managing Director, Jameela Kotawala. “Our care team work incredibly hard to support clients and help them feel safe at home during this worrying time. Myself and my management team are so proud of their achievements and their dedication to go above and beyond with the care they provide. To be recognised for the support we provide as an employer is wonderful.”


The award win is added to Heritage Healthcare Cardiff’s long list of achievements. The care team also won ‘The Care Employer’ Award for Wales at the Great British Care Awards 2019 and passed their Care Inspectorate Wales and Cardiff City Council inspections with flying colours, achieving 100% in most areas.


The success of the Cardiff office led Jameela Kotawala to expand her business into the Swansea area, becoming one of the first Heritage Healthcare franchisees to own multiple territories. As an employer, Heritage Healthcare Cardiff is ensuring staff members receive the highest quality training and are on hand to provide guidance and support, especially during the COVID-19 pandemic.


To find out more about Heritage Healthcare Cardiff, please visit www.heritagehealthcare.co.uk/cardiff.

Heritage Healthcare Franchising Limited continues to grow across the UK, introducing the brand to new locations and communities. To find out more about how you can be part of the Heritage Healthcare Franchise network, visit www.heritagehealthcarefranchising.co.uk or contact the support team on 01325 370 707.

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