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Home Instead Senior Care top list of England’s homecare providers

Home Instead Senior Care, a management franchise company providing care services to older people to help them remain living in their own homes, has topped a list of England’s homecare providers in a new report from healthcare information specialist Laing & Buisson.

The report, Laing & Buisson’s Care Compliance Monitor, includes headline data from Care Quality Commission (CQC) inspection reports and presents a digested view of providers’ performance nationally. 

The resulting league table shows the percentage of inspected branches which are fully compliant with CQC’s core standards covering care, safeguarding, staffing, management and respect for service users. Home Instead, which was named earlier this year as the bfa HSBC Franchisor of the Year 2013, scored 97.8 per cent and achieved the number one spot by some distance; second-placed Mencap scored 93.4% and only the top 5 providers received a mark of over 90%.

Laing & Buisson say that the monitor tool fills the void left when the CQC ended its star rating scheme in 2012. The Care Compliance Monitor for homecare will be updated every quarter.

Commenting on their performance, Home Instead’s CEO Trevor Brocklebank said: “We are totally focused on providing the highest quality of care for our clients. The work we do assures the safety and wellbeing of our clients and brings peace of mind to their families.

“It is gratifying to see this recognised by a leading industry organisation in this analysis of CQC performance.

“Our number one position bears testament to the dedication, commitment and hard work of our franchise owners and their care teams across the country who strive on a daily basis to improve the lives of the elderly, assisting us to achieve our mission of changing the face of ageing.

“This latest accolade confirms that we are well on our way to becoming the UK’s most admired care company.”

Home Instead Senior Care is fast approaching 150 franchised offices in the UK and has won multiple awards not only for the quality care they provide, but for their successful business model and the support they provide to their franchisees.

Home Instead

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