Specialist business and communications services franchise Mail Boxes Etc. (UK) Ltd is celebrating the recent renewal of its master licence for the UK and Ireland after two decades of sustained growth. The agreement has been extended for ten years, with further options to renew again in the future.
The first British store opened in Marylebone, London, 21 years ago and there are now 130 stores in the franchise network across the UK and Ireland. The franchise is facing the next decade with confidence following consistent expansion and development, particularly over the last three years in which group turnover has grown by almost 15 per cent – despite the recession and difficult trading conditions in the retail sector.
Announcing the renewal of the master licence, Michael Hawkins, sales and marketing director, commented: “We are delighted with our recent results of opening more stores and improving revenue and also the knowledge that we have expanded through effort on everyone’s part, demonstrating that we are a cohesive team. We strongly believe there is potential for really significant growth in the future and are committed to further development in the UK.
“This is an exciting time for Mail Boxes Etc. Going forward, we have innovative marketing strategies and ambitious sales targets for growth. At the same time, we are consolidating our existing operation and building on the firm foundation of our mature network of dedicated franchisees.”
However, he also warned that the company will not be resting on its laurels followings a string of high-profile town centre casualties in recent years. “With the changing face of the high street, our historic store model may need to change too,” Michael explained.
“Whilst high streets remain the most favoured positions, looking to the future, we are considering other types of location. For example, the first university campus store has been very successful, encouraging us to look at other campus sites and university towns.”
The company says its number of new franchisees was at a record high last year, with more than a quarter of UK stores now owned by franchisees who have more than one outlet.