Aspray Ltd

  • Membership: Full
  • Sector: Finance & Insurance Services
  • Contact: Alicia Currie
  • Email:
  • Tel: 08000776705
  • Location: 9 Dalton Court, Commercial Road, Darwen, BB3 0DG

Company Overview

Aspray is a White-collar franchise operating a proven business model within the financial services industry.

The franchise offers a loss assessing and property reinstatement service representing policyholders at the point they need to make a claim on their insurance because they have damage to their property.

Aspray specialise in managing property damage insurance claims from notification to completion of repairs.  Our market is any business owner or homeowner who has to make a claim on their insurance and we gain business from various sources.

Franchise Overview

James Whittle founded Aspray in 2005 after gaining extensive experience in the franchise industry.

Since then, Aspray has become a national, award winning franchise, operating a tried and tested business model. 2 territories are company owned, allowing the company to continue to develop and improve its customer centric proposition at the “coal face”, with all other live territories being run by franchisees.

For over 13 years, the Aspray franchisees have successfully represented the policyholder (homeowners and business owners) at the point they need to make an insurance claim UK wide.

The Aspray franchise is sold based on territories. Each franchisee has their own area and each territory contains a minimum of 150,000 households and 8,000 businesses, giving franchisees plenty of scope to grow the business, with the hands on support of the head office field sales team, over the five-year franchise term.

Key Information

  • Network Size: 51-100 units
  • Franchise Type: Management
  • Typical Start-up Cost: £37,500
  • Minimum Personal Investment: £15,000
  • Franchise Location: Home-based
  • Market: B2B and B2C

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


The induction training presented by Aspray has been accredited by the British Damage Management Association.

The induction training takes place at the Aspray head office, over a 2 week period. The induction training includes the following modules:

Surveys on damaged properties; meeting loss adjusters; dealing with customers; understanding insurance policies; FSA regulations; software training; contractors/CIS/vetting; Sales and Marketing Training and Support.

A large portion of the training is office-based using simulated exercises via case studies. It is important that new franchisees experience as much practical application as possible during their induction training.

Daily Life of a Franchisee

The operation of an Aspray franchise requires different roles to be performed at different times.

Franchisees may find themselves Attending a breakfast networking event, then visiting a customer and assessing and scoping the property damage in the morning, negotiating and speaking with insurance companies by the afternoon, and finishing the day discussing the progress made with the customer with a head office claims handler.

Other days might be spent working from home, making calls, putting schedules of work together, general administration, and speaking to contractors or insurers.

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