My Best Friend

Company Overview

My Best Friend provides a caring, convenient and professional service offering doggy day care, home boarding, house visits and pet sitting, plus pet transportation and dog walking. Starting a new business can be tough, and whilst becoming a My Best Friend franchisee will be hard work, it will also be very rewarding. We have a proven track record and comprehensive and cost effective franchise package and give our franchisees everything they need to start and run a successful and profitable operation in their own exclusive territory. 

Franchise Overview

As a new entrant we currently have one franchisee however we have ambitious growth plans. It is our objective to, through our franchise partnerships, to become the most trusted and recognised dog care brand in every territory in which we operate.

Key Information

  • Network Size: 0 - 10 units
  • Franchise Type: Opportunity for both management and job
  • Typical Start-up Cost: £9,999
  • Minimum Personal Investment: £5,000
  • Franchise Location: Home-based
  • Market: B2C

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


Our initial training includes the My Best Friend Dog Care Diploma covering Dog Psychology, Managing Aggression and Bite Avoidance, Animal Welfare and Transport, Doggy First Aid and Responsible Dog Walking delivered in partnership with a leading animal care learning provider. Sales & marketing delivered by a member of the Chartered Institute of Marketing. Customer service and retention and on the job learning at an existing My Best Friend operation with a further 3 days on-site support with home office set-up, networking and sales visits.

Daily Life of a Franchisee

As a My Best Friend franchisee, every day will be different. You’re likely to be spending a lot of time outside walking the dogs in your care. If you’ve built up a network of carers for home boarding, you’ll be making sure those dogs are happy, as well as doing house visits, new client consultations and caring for dogs you might be looking after in your own home. As your business grows, you may also decide to recruit one or more dog walkers to give you a hand.

Our model is deliberately very hands-on. We are not an online matching service and we assess each and every dog (and owner) before taking a booking. We’ve found this personal approach results in happy dogs, with happy owners who use our services again and again, providing a core of ‘regulars’ that’s vital for building a stable income.

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