Right at Home Franchising
- Membership: Full
- Sector: Domiciliary Care
- Contact: Kate Dilworth
- Email: firstname.lastname@example.org
- Tel: 07825047344
- Location: 4B Burlington House, Crosby Road North, Waterloo, Liverpool, L22 0PJ
Right at Home provides the kind of care you would choose for your own loved ones, enabling seniors and adults with physical and mild learning disabilities to enjoy independence and to live safely in their own home. Our services are reliable, flexible and highly-personalised, prioritising our clients’ interests above all else.
Right at Home is a global force in the quality home care market. We began franchising in the UK in 2011 and have steadily grown a network of 45 local franchisees, who are drawn to our business by its commitment to top quality customer care and the rewards of making a positive difference to people’s lives.
We hold regular Discovery Days that give prospective franchisees an overview of our quality home care franchise model, and the depth of support we offer. You can find full details and book a placehere, or get in touch to have an informal chat and ask us questions.
You can view our 2016 conference review on YouTube here.
Ours is a multiple award-winning franchise system, led by an MD who is himself a former bfa Franchisee of the Year.
We pride ourselves on our ethical approach to franchising, building an engaged network of quality franchisees who have direct access to senior management and take an active role in developing the business and building our brand.
Please read our franchisee case studies to hear first-hand reviews of our mentoring, training and ongoing support, which are subject to continual improvement and have led to us consistently receiving Five Star Franchise status based on franchisee satisfaction.
- Network Size: 26-50 units
- Franchise Type: Management
- Typical Start-up Cost: £50,000-70,000
- Minimum Personal Investment: £37,000
- Franchise Location: Office-based
- Market: B2B and B2C
To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).
We operate a three-phase training programme: a two-week course at head office, covering all administrative and operational aspects of the business; sales and marketing strategies; and financial management. Our weekly timetable gives guidance throughout the opening process and the second phase of training is onsite, focusing on the daily routines used to grow and develop your business. Phase 3 is ongoing training via webinars, mentoring and continuous improvement meetings.
Daily Life of a Franchisee
Franchisees operate from a small office where they employ a care manager responsible for staff training, clients’ care assessments and scheduling of care visits. In early years the franchisee will be very hands-on, focusing on business development through the referral and marketing process, establishing channels for steady recruitment and liaising with the care manager to oversee service delivery. Hours are mainly office-based, with a 24hr mobile manned on rotation.