ServiceMaster Clean

  • Membership: Full
  • Sector: Cleaning Services
  • Contact: Angus Dodds QFP and Guy Strang QFP
  • Email:
  • Tel: 01162759005
  • Location: ServiceMaster Franchise Support Centre, Tigers Road, Wigston, Leicester , LE18 4WS

Company Overview

There are four fantastic franchise opportunities with ServiceMaster Clean that offer significant business growth models for any budding entrepreneur. With all four opportunities there’s the unrivalled back-up and support from franchising experts ServiceMaster who have nearly 60 years’ UK franchising experience. The support team at ServiceMaster uniquely includes five Qualified Franchising Professionals (the bfa’s QFP accreditation of franchising acumen) and an award winning marketing team – all ready and waiting to help guide and nurture franchisees to success.


Franchise Overview

Our four franchise opportunities include:

Contract Services – office and commercial cleaning

The contract cleaning market will always exist. Whether that’s daily office cleaning – emptying bins, cleaning desks, replenishing washrooms and vacuuming corridors – or periodic deep cleans of meeting rooms, function rooms, high traffic walkways and reception areas, regular office cleaning is a must in today’s business environment.

Residential Services – carpet, hard floor and upholstery cleaning

This multi-million pound market consists of homeowners wanting a professional service to clean their carpets, upholstery and hard floors.

Commercial Services – carpet, hard floor and upholstery cleaning

This is exactly the same as the residential carpet-cleaning franchise opportunity. Cleaning carpets, hard floor and upholstery is at the heart of this business but in the commercial sector. If you invest you will be called on by retail, leisure, commercial, industrial, finance, banking, high street and many more commercial enterprises.

Disaster Restoration Services – fire, flood, trauma and emergency cleaning

Not for the faint hearted, this franchise opportunity helps both homeowners and commercial customers clean up after emergencies and disasters. Extremely rewarding, but challenging, too.

Key Information

  • Network Size: Over 100 units
  • Franchise Type: Opportunity for both management and man-in-a-van
  • Typical Start-up Cost: £23,500
  • Minimum Personal Investment: £7,050 (30%)
  • Franchise Location: Home/Office-based
  • Market: B2B and B2C

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


An initial two-week training programme prior to trading commencing covers all aspects of running the businesses including staff management, sales, marketing, technical support, health and safety as well as a host of other procedures and processes required to operate the franchises.

The training programme takes place both at the ServiceMaster Franchise Support Centre in Leicester and on-site with existing franchisees to learn first-hand about running and operating a ServiceMaster Clean franchise.

Daily Life of a Franchisee

Contract Services

As a contract services franchisee, you’ll manage your time between business development duties, seeking out new contracts, working with the marketing team on campaigns and managing your existing contracts or staff who handle this for you. You’ll build a strong, customer-focused team around you to handle enquiries, manage client relationships and quality control at your customers’ sites.

Residential Services

You’ll start off working closely with residential customers cleaning carpets, upholstery, curtains and sofas, as well as hard floors. As your business develops, you’ll start to employ a team to handle enquiries and booking appointments, you’ll employ a second or even third technician and purchase multiple vans and your investment in staff and equipment will pay dividends.

Commercial Services

Similar to residential services, you’ll work closely with your customers but this time, they’ll be hoteliers, restaurant owners, pub landlords, estate agents or facilities management companies and you’ll be contracted to provide more regular carpet, upholstery and hard floor cleaning. As with residential services, as your business develops, you’ll employ a team to handle larger contracts and enquiries from long-term, happy customers who soon come to trust and rely on the service you deliver time and time again.

Disaster Restoration Services

A 24/7/365 business, you’ll be trained to provide specialist services, including cleaning following flood and fires for both national insurance contracts and locally developed clients. Called at any time of the day, you could be drying a property mid-afternoon and providing a deep clean following a trauma in the evening. Your customer-base will again come to trust and rely on the service your deliver and you’ll start to work with both residential and commercial clients across your territory.

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