Smart PA

  • Membership: Associate
  • Sector: Business Services
  • Contact: Franchising
  • Email:
  • Tel: 08458722262
  • Location: 44 Melville Street, Edinburgh, EH3 7HF

Smart PA

Company Overview

SmartPA are leading experts within the PA, secretarial and administrative sector. Through industry experience and expertise, we deliver the very best in outsourced services, training and innovative technology to businesses around the world.

As the leading authority, SmartPA set the industry standard on the most effective and productive ways of working through best practice, standards and excellence. SmartPA guarantee clients increased productivity and efficiency across their back office function, whilst reducing overall costs.

Franchise Overview

SmartPA have been franchising since 2011 and in this time, we have grown to have over 140 franchisees. We have recently expanded to the USA and South Africa, and have numerous international clients, including American oil and gas corporations and Middle-Eastern governments.

We offer a range of nine different business models, allowing franchisees to flourish.

Unlike other Franchise opportunities, SmartPA offer a secured income. We provide our franchisees with at least one client, as well as additional ad-hoc work.

Smart PA

Key Information

  • Network Size: Over 100 units
  • Franchise Type: Opportunity for both management and job
  • Typical Start-up Cost: £16,100
  • Minimum Personal Investment: £15,000
  • Franchise Location: Home-based Market: B2B

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


The SmartPA Learning & Development programme is highly interactive and designed to accommodate all learning.

All SmartPA Learning & Development is delivered via the SmartPA Hub – our bespoke training and internal communications platform. There are also check-in sessions via Skype. Our online learning allows franchisees to complete the training from the comfort of their own home or while still in employment. The training programme lasts four to six weeks.

Smart PA

Daily Life of a Franchisee

Our franchisees are home-based. The services and tasks that our franchisees deliver clients vary day to day, week to week and will depend on the client's preferences, strengths, sector and business size.

Some real-life examples include:

Formatting of 50 PowerPoint presentations with client's new branding guidelines. Organised visas, flights, transfers and accommodation for 10 oil consultants to fulfil a contract in Nigeria. Each consultant was based in a different country.

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