SureCare Community Services Limited

  • Membership: Associate
  • Sector: Domiciliary Care
  • Contact: Josh Farrer
  • Email:
  • Tel: 01244321199
  • Location: Suite 1, Second Floor, Maple House, Park West Business Park, Sealand Road, Chester, Cheshire , CH1 4RN, United Kingdom

Company Overview

A SureCare franchise offers multiple revenue streams across personal care and support, home services, child care, holiday and respite care, and staffing.

Working in partnership with their clients, their carers and supporting health and social agencies, SureCare offer a person-centred service that encourages independence and self-respect.

Care is one of the fastest growing market sectors. SureCare encourage you to research the market and draw your own conclusions about the franchise opportunity; it’s that straightforward.

Franchise Overview

SureCare is owned by managing director Gary Farrer, who acquired the company from Housing & Care 21 in November 2014.

The company was founded in 1994 and has a network of more than 30 franchises and branches across the country.

SureCare offers micro franchises, known as SureCare Local, as well as full franchises covering larger territories.

Franchisees enjoy full access to corporate trademarks and an established brand identity. SureCare’s experienced team give full guidance to all their franchisees during a comprehensive introduction programme, as well as providing proven systems and ongoing support.

Key Information

  • Network Size: 26-50 units
  • Franchise Type: Management
  • Typical Start-up Cost: £8,995-£32,000
  • Minimum Personal Investment: £25-30,000 (for full franchise)
  • Franchise Location: Home/Office-based
  • Market: B2B and B2C

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


Training is initially a 5-day induction course held in Chester and is classroom-based. The residential induction course includes overview of financials including business planning/cash flows, sales & marketing, networking, CQC and Ofsted registration, recruitment, and an overview of the services offered.

Daily Life of a Franchisee

A typical SureCare franchisee would be office-based, however they need to be conscious that they will be required to be out networking and driving the business forward (unless they choose to manage the franchise from a distance).

The franchisee will be involved with sales and marketing the business. Franchisees establish and manage their business in a protected operational territory and are responsible for the day-to-day management, ensuring business growth whilst maintaining high quality of service.

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