The Inclusion Project

  • Membership: Associate
  • Sector: Domiciliary Care
  • Contact: Dr. Denise Jackson
  • Email:
  • Tel: 07730438327
  • Location: The Inclusion Project, CS Pomroy, Weltech Centre, Ridgeway, Welwyn Garden City, AL7 2AA

The Inclusion Project

Company Overview

The Inclusion Project provides Social Day-Opportunities/Social-Care for adults with Learning-Disabilities; located in community-venues for social-inclusion. Focus is on developing Participants' independence/confidence, social-skills e.g. money-management, life-style choices, voluntary work-experience, independent-living, travel, and social-interaction skills. We are a door-to-door service, with Group-Leaders, collecting/returning Participants home, after a 7-hour day, or 4-hour evening. Group-Leader to Participant ratio is 1:3 or 1:1. We operate year-round, 6-days a week. Franchisees have timetables of activities, varied to match Participants' needs. Our service is covered by Direct-Payments.

Franchise Overview

The Inclusion Project operates nationally in the UK; we have 13 franchises currently: St. Albans; Welwyn-Hatfield; Broxbourne; West Herts; 121; and Evenings, in Hertfordshire; Bedfordshire and Milton Keynes; Cambridgeshire; Luton and Dunstable; North London; Barnet and Enfield; East Essex; and Swindon and Oxford. We have been franchising for nearly 2 years. The Inclusion Project owns the St. Albans prototype franchise.

The Inclusion Project

Key Information

  • Network Size: 11 - 25 units
  • Franchise Type: Opportunity for both management and job
  • Typical Start-up Cost: £8,075
  • Minimum Personal Investment: £575
  • Franchise Location: Home-based / Other
  • Market: B2C

To understand exactly what is, and what is not, included in this financial information, click here (opens in a new window).


Initial training - 10 days: with MD (Business Structures and Development):OM. TIP’s Liaison Officer (On the ground operations):TIP culture; timetabling; venues; marketing. Finance: FreeAgent software, time-sheets, invoices, MSF, Direct-Commissioning; Direct-Payments; Operations: policies, safeguarding; DPA; H&S; QA; CPD; supervisions; stakeholder feedback; PIF processes; insurances. Shadowing. Prospect Franchisee Certificate – in association with Lloyds Bank. On-Going Training: The Care Certificate. Regular CPD – blended learning.

The Inclusion Project

Daily Life of a Franchisee

Franchisees markets their timetable and TIP to recruit Participants e.g. at LAs, NHS, open-evenings, local-colleges etc. They work as a Group-Leader accessing Participants Information Forms, collect Participants in their own cars, assist at community-venues, during a 7-hour session, broken up e.g. gym in the morning, bowling in the afternoon. They act as an Adult-Social-Care-Worker, until they have enough Participants to enable them to have other Group-Leaders working within their Franchise. The Franchisee may then take on a more managerial role.

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