Home Instead’s Epping Forest franchise is celebrating reaching a decade of providing tailored support to older people in the local area, helping them remain in their own homes, where they are happiest.

Victoria Rigby, franchise owner of the award-winning home care company, has led the business to considerable success and popularity, creating a strong reputation for caring for older people across Epping Forest since its launch in 2013.

Ten years on and Home Instead Epping Forest has supported 951 clients, providing 70,000 hours of care in the last year alone and achieved an ‘Outstanding’ rating by the Care Quality Commission, the highest award possible. 

The company’s services are tailored to the individual needs of each client and range from companionship, meal preparation, light housekeeping, personal care, dementia care and live in care.

The caring company also has the community at heart and runs monthly events including a Memory Lane Café afternoon and a Singing for the Brain morning. They are soon to be expanding their community spirit by adding a DanceSing afternoon which will involve a combination of chair-based dance movements and singing.

Home Instead celebrated their success and longevity with an afternoon reception for staff, clients and their families plus individuals from the community. Dame Eleanor Laing MP made a very fitting return to cut the cake, having cut the ribbon ten years earlier to celebrate the opening of the business. Victoria commented: “I’d like to thank all the guests for attending and of course, our fantastic care professionals and staff, who continue to provide phenomenal support to all of our clients. It was one of my proudest moments seeing everyone celebrate what we have achieved over the last ten years.”