Franchise network earns standout satisfaction scores across leadership, support, and training
GoodOaks Homecare has been awarded the prestigious 5★ Franchisee Satisfaction Award from independent research consultancy WorkBuzz, marking a significant milestone for the values-led care franchise.
The award is based on anonymous feedback gathered from across the GoodOaks franchise network and assesses key dimensions of franchise satisfaction: system performance, training and support, leadership, culture, and value for investment.
GoodOaks scored above 90% in every benchmarked category, outperforming industry norms and underscoring its commitment to putting people first.
Highlights include:
- 100% of franchisees intend to renew their agreements
- 94% are proud to be part of GoodOaks
- 88% would recommend the franchise to others
- 100% scored initial training as excellent
- 94% say leadership is “approachable, visionary and trustworthy”
Co-founder Ben Ashton commented:
“For us, this award isn’t just about hitting targets, it validates the culture we’ve built. A franchise should empower its partners, not just direct them.”
GoodOaks, which has grown steadily since its founding in 2011, combines a proven operational model with high-touch support, collaborative leadership, and a strong ethical foundation.
Franchise partners praised the brand for its “genuine commitment to values,” “clear guidance and open feedback culture,” and “second-to-none ongoing support.”
The award will be formally presented at the British Franchise Association Annual Conference this November.
For individuals or investors looking to enter the care sector with a franchise that’s trusted, purpose-driven, and delivering real results, now is the time to take a closer look at GoodOaks.
