Husband-and-wife team join Petpals network with new launch in Chichester

Petpals (UK) Ltd

On 1st August, the UK’s leading pet-care provider Petpals expanded to Chichester, welcoming a brand-new pet-care business to support the growing demand for pet services in the area. Real-life partners turned business partners, Sue and Jon Vinsome, are the newest franchisees to take advantage of the lucrative pet-care industry whilst also providing quality pet services for the Chichester community.

“My brother, Peter, owns a Petpals location,” said Sue. “We had dinner with him, and he convinced us to launch our own. He loves it and has been really successful! We know that with the right work ethic, we can match his success. Having run an accountancy firm locally for over 10 years, we want to continue to support the Chichester community – but now we’ll be supporting our four-legged friends as well.”

“I’ve recently completed my pet first aid training, so I can provide the best possible care,” said Sue. “I know it will be a privilege to look after someone’s pet, so I want to be best prepared for all
scenarios. We’ve now completed our comprehensive pet care training, and we can’t wait to get going.”

Sue and Jon are joining the growing Petpals community. Petpals is the UK’s longest-established pet-sitting and pet-care franchise. The brand offers a range of bespoke and award-winning services from dog walking and pet sitting to pet taxis in their branded vans. With over 150 locations across the UK seizing the opportunity to keep up with the demand for pet services, and a dedicated head office team to support their journey, the couple are ready to bring Petpals’ award-winning pet-care services to Chichester.

Petpals believe it is a privilege to look after someone’s pet, so the extensive training the brand offers its franchisees is pivotal for laying solid foundations on which they can build their business, whilst also protecting its core values.

“Having come from an accountancy background, it’s great to have industry-leading support so we can deliver the best pet-care possible,” said Jon. “We wanted to pair ourselves with the best, so we could bring the quality of service that the Chichester community deserves. We already have our first staff member lined up, who has experience with a range of pets, and we can’t wait to grow our team as we get some regular customers.”

With an estimated 52% of UK adults now owning a pet, Sue and Jon are looking to achieve fantastic results with Petpals Chichester*.

“As we grow, we would love to expand the area we cover,” said Sue. “We’re really driven to be able to offer Petpals’ award-winning services to our pet loving community. As dog owners ourselves, we want to give the experience we would want for our dog Koco to all our customers and pets. Initially, we will cover Chichester, Bognor Regis, Pagham, Felpham, Barnham, and Yapton, but we have plans to expand in the future. We believe that Petpals offers the best pet-care service in the UK, and we can’t wait to show people why when we launch in Chichester and the surrounding area.”

For more information about investment opportunities with Petpals, visit

*PDSA, Pet Population, 2022

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Petpals (UK) Ltd

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