Workshop Outline

• Why it is important to maintain standards within the franchise network
• Skills needed to develop or enhance a robust framework for monitoring the
  performance of franchisees
• Understand the role of monitoring performance and what the consequences
  of not doing so might be for both the brand and business, the customers and
  the other franchisees of the brand
• Key areas to monitor to avoid such damage in the first place and how these
  are

Why should you attend this course?

Underperforming franchisees can damage the brand, drain support resource and erode the value of their own businesses. Identifying the symptoms and causes of underperformance at the earliest possible opportunity, and applying the correct intervention strategies and tactics, can preserve and grow a franchisee’s equity, as well as reduce risks to the franchisor and the rest of the network.