I’ve been with Snap-on since 2004 and became franchise manager in 2012. Despite 8 years’ experience with one of the UK’s largest franchisors, I felt my knowledge about the wider industry was limited. I wanted to understand all matters that affect a franchise business. It was this quest for knowledge that led me to undertake the QFP. The programme offered the opportunity to learn sound theory to compliment my company knowledge and engage in best practice with other franchisors. So much so that my entire franchising team are now undertaking the QFP. It’s important that our existing network and any potential franchisees have confidence that we are qualified professionals and experts in our field.

– Lisa Law QFP

What is the QFP

The Qualified Franchise Professional (QFP) is the formal recognition of professional knowledge and experience in franchising. It demonstrates that you understand the complexities of, and best practice in, franchising and have invested time to continuously develop your understanding. 

  • Increase knowledge and experience in synergy with ongoing work commitments
  • Invest in teams and support their development in franchising
  • Experience a blended approach of compulsory QFP modules and learning events over a 3 year period
  • Finally, produce a dialogue and attend a final interview with the QFP expert panel

Who can become a Qualified Franchise Professional?

Anyone wanting to demonstrate their experience and strengthen understanding of an ethical approach to franchising.

Industry advisers
Franchise owners
Franchisee support staff

Anyone can complete individual modules of the QFP however, to undertake the final element and qualify, your brand must be a member of the British Franchise Association.

How it works

Core Learning Events

  1. bfa Annual Conference: 1.5 days, 500 points

  2. How to Understand Franchisees’ Financial Performance: 2 days, 500 points

  3. How to Market Your Franchise and Recruit for Network Growth: 2 days, 500 points

  4. How to Motivate Franchisees: 1 day, 250 points

  5. How to Monitor Franchisee Performance: 1 day, 250 points

Julie Clabby's Story

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Julie Clabby achieved her QFP in 2017 and had embarked on her learning journey to consolidate the franchise learning and strengthen knowledge to ensure the correct approach was being taken as an ethical franchisor to develop and support their network.

This was part of a strategy to build a strong foundation before taken BusyLizzy to the next level. Julie benefitted massively from the course and built some strong trusted relationship with franchisor peers and industry affiliated with whom she progressed her journey alongside. Julie now recommends and invests in her team to undertake the QFP course too.

We are pleased to say that BusyLizzy won an emerging franchise award in the 2016 bfa HSBC award programme and the brand continues to go from strength to strength today.

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