Employee satisfaction survey reveals staff have risen to the challenges posed by home working during the COVID-19 pandemic.
For the third year running, above benchmark results compared to businesses of a similar size and industry, has led to TaxAssist Accountants being named as a ‘5 Star Employer’, following completion of an anonymous Support Centre Staff survey by independent research agency WorkBuzz.
Karl Sandall, Group Chief Executive Director, said: “In what has been the most unprecedented of years, we are incredibly proud that TaxAssist Accountants has once again received this award.
“The 60 members of staff at the Support Centre have seamlessly adapted to working from home and have done a fantastic job during the pandemic, pulling out all the stops to maintain truly exceptional levels of support to our network of accountants and their clients. I really cannot praise them highly enough.
“It was a pleasure to learn from the survey that 98% of staff are proud to work for TaxAssist and 96% would recommend the Support Centre as a great place to work. I hope this gives our franchise network reassurance that they are fully supported by a happy and engaged workforce who are committed and dedicated to helping their businesses thrive.
“We always value feedback, and the results from this survey will help us to understand what matters most to our staff, so we can respond to their needs.”
Steven Frost, CEO of WorkBuzz, said: “For several years, we’ve been helping leading organisations gather feedback from their employees, to improve employee engagement and reduce staff turnover. Through the WorkBuzz 5 Star Employer awards, we will now be able to recognise employers who are truly leading employee engagement to improve the working lives of their people.”